Dental Care Alliance
Overview
Dental One Associates is seeking a friendly and motivated
Patient Service Representative
to join our clinical team and support our offices in
College Park, Stockbridge, and Atlanta . We are committed to delivering a high level of patient care and satisfaction in a collaborative, team-based environment.
At Dental One Associates, we pride ourselves on offering comprehensive, personalized dental care in a warm and welcoming atmosphere. Our focus is on patient comfort and providing advanced treatments to support long‑term oral health.
If you’re passionate about patient service and enjoy working in a professional, patient‑focused setting, we’d love to hear from you!
Hours:
M‑8am‑5pm, Tuesday thru Friday – 7:30am‑4:00pm
Position Overview This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.
What We Offer
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team‑oriented work environment with access to modern dental technology
How To Apply If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient‑centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission‑driven team!
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no‑shows/cancellation of appointments
Register Patients on sign‑in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
3 or more years experience working in a dental, medical, or other health‑care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr
Patient Service Representative
to join our clinical team and support our offices in
College Park, Stockbridge, and Atlanta . We are committed to delivering a high level of patient care and satisfaction in a collaborative, team-based environment.
At Dental One Associates, we pride ourselves on offering comprehensive, personalized dental care in a warm and welcoming atmosphere. Our focus is on patient comfort and providing advanced treatments to support long‑term oral health.
If you’re passionate about patient service and enjoy working in a professional, patient‑focused setting, we’d love to hear from you!
Hours:
M‑8am‑5pm, Tuesday thru Friday – 7:30am‑4:00pm
Position Overview This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.
What We Offer
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team‑oriented work environment with access to modern dental technology
How To Apply If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient‑centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission‑driven team!
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no‑shows/cancellation of appointments
Register Patients on sign‑in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
3 or more years experience working in a dental, medical, or other health‑care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr