Ultimate Staffing
Title & Compensation
Associate - $18.00 per hour
Location: Plano, TX
Length of assignment: Long term temp to hire
Schedule: Monday - Friday; 7:00am - 3:30pm (100% onsite)
Ideal Candidate
Detail oriented
Experience working auto titles from a dealership or DMV; mortgage titles is also acceptable
Banking or Auto Finance experience
Excel proficient
Summary The Associate, Servicing Support is responsible for processing all Title requests received via multiple channels. The position will ensure all requests/tasks are processed within tight timeframes, while adhering to policy and procedures, and compliance regulations. The position requires flexibility and ability to adapt to a multi-functional departmental structure and job rotation.
Duties and Responsibilities
Process Title requests
Manage process via accessing several databases and systems
Prepare and release documents as requested ensuring accuracy and compliance
Handle general incoming calls, perform follow-up calls and respond to emails received
All other duties as assigned
Knowledge and Skills
Ability to multi-task
Experience with all general office equipment such as phone, fax, printer, email, scanner, computer
Strong communication skills
Data entry, MS Office – Word, Excel
Desired Skills and Experience
Auto Title Processing
Vehicle Title & Registration
DMV Documentation
Title Releases & Lien Processing
Refinanced & Duplicate Titles
Document Review & Verification
Compliance & Policy Adherence
Data Entry & Records Management
Multi-Database Navigation
Clerical & Administrative Support
Automotive Finance or Banking
Dealership Title Processing
DMV or State Title Office Experience
Mortgage or Loan Titling
Servicing or Back-Office Operations
Microsoft Excel (basic to intermediate)
Microsoft Word & Outlook
Document Imaging & Scanning
Database & Workflow Systems
Office Equipment (scanner, printer, phone)
Exceptional Attention to Detail
Strong Time Management
Ability to Self-Manage in a High-Volume Environment
Multitasking & Prioritization
Clear Written & Verbal Communication
Reliability & Accountability
Adaptability in a Rotational Team Structure
Onsite Office Environment
Close-Knit, Team-Oriented Culture
Comfortable with Repetitive, Process-Driven Work
Ability to Meet Daily Processing Expectations
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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Location: Plano, TX
Length of assignment: Long term temp to hire
Schedule: Monday - Friday; 7:00am - 3:30pm (100% onsite)
Ideal Candidate
Detail oriented
Experience working auto titles from a dealership or DMV; mortgage titles is also acceptable
Banking or Auto Finance experience
Excel proficient
Summary The Associate, Servicing Support is responsible for processing all Title requests received via multiple channels. The position will ensure all requests/tasks are processed within tight timeframes, while adhering to policy and procedures, and compliance regulations. The position requires flexibility and ability to adapt to a multi-functional departmental structure and job rotation.
Duties and Responsibilities
Process Title requests
Manage process via accessing several databases and systems
Prepare and release documents as requested ensuring accuracy and compliance
Handle general incoming calls, perform follow-up calls and respond to emails received
All other duties as assigned
Knowledge and Skills
Ability to multi-task
Experience with all general office equipment such as phone, fax, printer, email, scanner, computer
Strong communication skills
Data entry, MS Office – Word, Excel
Desired Skills and Experience
Auto Title Processing
Vehicle Title & Registration
DMV Documentation
Title Releases & Lien Processing
Refinanced & Duplicate Titles
Document Review & Verification
Compliance & Policy Adherence
Data Entry & Records Management
Multi-Database Navigation
Clerical & Administrative Support
Automotive Finance or Banking
Dealership Title Processing
DMV or State Title Office Experience
Mortgage or Loan Titling
Servicing or Back-Office Operations
Microsoft Excel (basic to intermediate)
Microsoft Word & Outlook
Document Imaging & Scanning
Database & Workflow Systems
Office Equipment (scanner, printer, phone)
Exceptional Attention to Detail
Strong Time Management
Ability to Self-Manage in a High-Volume Environment
Multitasking & Prioritization
Clear Written & Verbal Communication
Reliability & Accountability
Adaptability in a Rotational Team Structure
Onsite Office Environment
Close-Knit, Team-Oriented Culture
Comfortable with Repetitive, Process-Driven Work
Ability to Meet Daily Processing Expectations
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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