Lead, Driver Advocacy & Escalations — Platform Stability

A leading retail corporation is seeking a Sr. Manager, Driver Advocacy & Escalations to oversee high-impact driver experience programs. Responsibilities include managing escalations, conducting root cause analysis, and fostering cross-functional collaborations. The ideal candidate will have at least 5 years in escalation management or product operations, demonstrate strong analytical skills, and possess empathy for gig drivers. Competitive pay, performance bonuses, and benefits included. #J-18808-Ljbffr