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Sanctuary Wealth

Operations Specialist - Direct Business

Sanctuary Wealth, Indianapolis, Indiana, us, 46262

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Operations Specialist – Direct Business Sanctuary Wealth – On‑Site with Hybrid Flexibility

Salary:

$70,000 – $75,000 plus bonus and benefits.

Summary The Operations Specialist will execute daily operations and drive firmwide initiatives to support Sanctuary’s accelerated growth. The role collaborates closely with Supervision and Compliance to ensure efficient delivery of all responsibilities, including processing annuity, insurance, 529, 401(k), and alternative investment items for partner firms.

Responsibilities

Assist in the timely execution, processing, and follow-up of the firm’s held‑away business.

Assist in the transfer of direct business for new partner firms.

Review new partner direct business and set up carrier agreements.

Provide “five‑star” support: handle general inquiries, transfer status updates, carrier linking, commission processing, and new process implementation.

Oversee insurance appointment scheduling and continuing education for Sanctuary employees.

Act as an effective liaison between financial professionals, clients, and internal departments.

Ensure all departmental work is processed accurately, timely, and completely.

Implement and train others on processes and procedures as needed.

Maintain knowledge of multiple systems and processing guidelines.

Cross‑train as required to support back‑office operations initiatives.

Requirements

Experience with operational platforms such as Schwab, Pershing, and Fidelity.

Experience in the independent financial services space.

Experience with annuity and insurance processing.

Willingness to learn and complete various functions within Operations as assigned.

Ability to work in a fast‑paced environment.

Excellent oral and written communication skills.

Education

Bachelor’s degree or relevant industry experience required.

Licenses

FINRA Licensed 7, 66, or 63 (or willingness to attain) preferred.

Seniority level:

Entry level Employment type:

Full‑time Job function:

Management and Manufacturing

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