Logo
Ahm Hotels

Housekeeping Manager

Ahm Hotels, Kalamazoo, Michigan, United States, 49006

Save Job

Job Summary We are looking for an Housekeeping Manager/Executive Housekeeper/Head Housekeeper who will directly supervise and coordinate housekeeping operations and employees. This person will be responsible for maintaining cleanliness of the hotel and services by brand/company expectations. They'll enforce policies, procedures and standards as established by the brand and company.

Benefits

Competitive Pay

Paid Time Off

Employee Rate Discounts for Hotel Stays

Team Work Environment

Opportunities for Growth

Responsibilities

Inspects and evaluates the quality of services for meeting guest needs and confirming guest satisfaction

Maintains established procedures in the hiring, scheduling, discipline and dismissal of employees.

Plans and prepares weekly employee schedules

Implements programs for the orientation, training, and development of employees

Maintains communications across departments

Monitors and maintains level of cleanliness in rooms, suites, storage areas, laundry, restrooms and public areas

Enforces procedures for security of guest, employee and hotel property

Conducts monthly inventory of linen, supplies and equipment and orders and receives supplies as necessary to maintain inventory levels and par stock

Works with management to resolve guest complaints

Maintains energy management practices, policies and procedures

Calculates, submits and monitors actual departmental costs and ensures that costs do not exceed budget

Ensures action steps are taken to maintain department’s level of performance against the business plan and budget

May be required to work as room attendant or in laundry during low occupancy periods

May serve as “Manager-on-Duty” as required

Performs miscellaneous job-related duties as assigned

Requirements and Qualifications

Regular attendance is essential

May be required to work varying schedules and holidays

Required to fully comply with the hotel’s rules and regulations

Any combination of education and experience equivalent to graduation from high school or any other combination of education, trade school, training, trade skill or experience that provides the required knowledge skills and abilities

Work indoors and out and often deal with hazardous materials, including bodily waste and cleaning chemicals

Work in high and precarious places

Ability to stand and walk for extended periods of time

Ability to use hands and fingers, to climb and balance, top, kneel, bend, crouch or crawl frequently

Ability to lift up to 50 pounds

Maintain a well-groomed and professional appearance

About Us American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#J-18808-Ljbffr