H-E-B
Marble Falls CFT - Cross Functional Rep - Part-Time
H-E-B, Marble Falls, Texas, United States, 78654
Marble Falls CFT - Cross Functional Rep - Part-Time
Would you rather do something different every day? H‑E‑B needs energetic and motivated Partners willing to provide superior customer service while supporting multiple store departments.
Do You Have a
HEART FOR PEOPLE – a commitment to provide superior Customer Service
HEAD FOR BUSINESS – a strong sense of how what you do affects Customers and our success
PASSION FOR RESULTS – initiative to step up and do what needs doing, with an eye for detail
We Are Looking For
a high school diploma; some H‑E‑B experience
customer service and interpersonal skills
Responsibilities
Provides excellent customer service; answers customer questions regarding products, takes orders, and assists with product selection.
Uses suggestive selling techniques to meet customer needs and build department sales.
Makes regular product announcements to inform customers.
Works a flexible schedule to accommodate shifts of different departments.
Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and other duties across the store.
Builds, stocks, and maintains displays and fixtures.
Assists with inventory control; loads, unloads, and moves product.
Slices, packages, labels, rotates, merchandises, culls, and prices product.
Gains knowledge of multiple departments; applies understanding of processes and policies.
Complies with Store and department SOPs, policies, and applicable laws.
For the Service cross‑functional team, works as a Checker when not performing Cross‑Functional duties.
Food Safety / Sanitation
Ensures compliance with departmental / Store SOPs for food safety and sanitation.
Properly operates and maintains all equipment.
Cleans / sanitizes sales floor, display cases, prep areas, and equipment.
What is your background?
Minimum age 18 (mandatory).
High school diploma, or equivalent.
6+ months of experience in H‑E‑B Store operations.
Completion of Company Orientation and Safety Training.
Do you have what it takes to be a fit as an H‑E‑B Cross‑Functional Representative?
Knowledge of computer systems (Symbol, ACR, label machine).
Customer service and interpersonal skills.
Verbal / written communication and reading skills.
Ability to adapt to performing a wide range of duties across multiple departments.
Ability to work autonomously.
Can you...
Function in a fast‑paced, retail environment, requiring detailed and precise tasks.
Work with Customers, staying attentive to their needs.
Work flexible schedules to accommodate differing department shifts.
Perform the following, based on your Department:
Bakery
Constantly reach at waist, grasp.
Frequently stand, walk, reach at shoulder, bend.
Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 50 lb and manage in excess of 70 lb.
Dairy / Frozen / Grocery / Market
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet, cold conditions, loud noise.
DAIRY: lift 40 lb, manage in excess of 85 lb.
FROZEN: lift 60 lb, manage in excess of 75 lb.
GROCERY: lift 50 lb, manage in excess of 80 lb.
MARKET: lift 40 lb, manage in excess of 40 lb.
Deli
Constantly reach at waist, grasp.
Frequently stand, walk, stoop.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 55 lb, manage in excess of 65 lb.
Cosmetics / Drugstore / General Merchandise
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet conditions, loud noise, ambient temperatures.
COSMETICS: lift 45 lb, manage in excess of 45 lb.
DRUGSTORE: lift 15 lb, manage in excess of 15 lb.
GM: lift 50 lb, manage in excess of 45 lb.
Floral
Constantly reach at waist, grasp.
Frequently stand, walk.
Frequently be exposed to cold conditions.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 55 lb, manage in excess of 45 lb.
Gas Station
Constantly sit, reach at waist.
Frequently grasp.
Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Demonstrate ability to lift 40 lb, manage in excess of 40 lb.
Produce
Constantly reach overhead, reach at shoulder, reach at waist, pivot, grasps.
Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally stand, bend, crouch, kneel, stair climb.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 60 lb, manage in excess of 75 lb.
Seafood
Constantly reach at waist.
Frequently stand, walk, pivot, push / pull with arms, grasp.
Frequently be exposed to wet and cold.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion.
Occasionally be exposed to hot conditions, loud noise, ambient temperatures.
Demonstrate ability to lift 50 lb, manage in excess of 25 lb.
Service
Constantly stand, walk, reach at waist, grasp.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions.
Demonstrate ability to lift 50 lb, manage in excess of 30 lb.
Shelf Edge
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions.
Demonstrate ability to lift 50 lb, manage in excess of 65 lb.
While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5‑5.5 hours per 8‑hour day; Occasionally: 0‑2.5 hours per 8‑hour day.
It is Partners' responsibility to never lift beyond their own safe lifting limit.
Seniority level: Entry level.
Employment type: Part‑time.
Job function: Other. Industries: Retail.
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Do You Have a
HEART FOR PEOPLE – a commitment to provide superior Customer Service
HEAD FOR BUSINESS – a strong sense of how what you do affects Customers and our success
PASSION FOR RESULTS – initiative to step up and do what needs doing, with an eye for detail
We Are Looking For
a high school diploma; some H‑E‑B experience
customer service and interpersonal skills
Responsibilities
Provides excellent customer service; answers customer questions regarding products, takes orders, and assists with product selection.
Uses suggestive selling techniques to meet customer needs and build department sales.
Makes regular product announcements to inform customers.
Works a flexible schedule to accommodate shifts of different departments.
Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and other duties across the store.
Builds, stocks, and maintains displays and fixtures.
Assists with inventory control; loads, unloads, and moves product.
Slices, packages, labels, rotates, merchandises, culls, and prices product.
Gains knowledge of multiple departments; applies understanding of processes and policies.
Complies with Store and department SOPs, policies, and applicable laws.
For the Service cross‑functional team, works as a Checker when not performing Cross‑Functional duties.
Food Safety / Sanitation
Ensures compliance with departmental / Store SOPs for food safety and sanitation.
Properly operates and maintains all equipment.
Cleans / sanitizes sales floor, display cases, prep areas, and equipment.
What is your background?
Minimum age 18 (mandatory).
High school diploma, or equivalent.
6+ months of experience in H‑E‑B Store operations.
Completion of Company Orientation and Safety Training.
Do you have what it takes to be a fit as an H‑E‑B Cross‑Functional Representative?
Knowledge of computer systems (Symbol, ACR, label machine).
Customer service and interpersonal skills.
Verbal / written communication and reading skills.
Ability to adapt to performing a wide range of duties across multiple departments.
Ability to work autonomously.
Can you...
Function in a fast‑paced, retail environment, requiring detailed and precise tasks.
Work with Customers, staying attentive to their needs.
Work flexible schedules to accommodate differing department shifts.
Perform the following, based on your Department:
Bakery
Constantly reach at waist, grasp.
Frequently stand, walk, reach at shoulder, bend.
Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 50 lb and manage in excess of 70 lb.
Dairy / Frozen / Grocery / Market
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet, cold conditions, loud noise.
DAIRY: lift 40 lb, manage in excess of 85 lb.
FROZEN: lift 60 lb, manage in excess of 75 lb.
GROCERY: lift 50 lb, manage in excess of 80 lb.
MARKET: lift 40 lb, manage in excess of 40 lb.
Deli
Constantly reach at waist, grasp.
Frequently stand, walk, stoop.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 55 lb, manage in excess of 65 lb.
Cosmetics / Drugstore / General Merchandise
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet conditions, loud noise, ambient temperatures.
COSMETICS: lift 45 lb, manage in excess of 45 lb.
DRUGSTORE: lift 15 lb, manage in excess of 15 lb.
GM: lift 50 lb, manage in excess of 45 lb.
Floral
Constantly reach at waist, grasp.
Frequently stand, walk.
Frequently be exposed to cold conditions.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 55 lb, manage in excess of 45 lb.
Gas Station
Constantly sit, reach at waist.
Frequently grasp.
Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Demonstrate ability to lift 40 lb, manage in excess of 40 lb.
Produce
Constantly reach overhead, reach at shoulder, reach at waist, pivot, grasps.
Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally stand, bend, crouch, kneel, stair climb.
Occasionally be exposed to wet, cold, hot conditions, loud noise.
Demonstrate ability to lift 60 lb, manage in excess of 75 lb.
Seafood
Constantly reach at waist.
Frequently stand, walk, pivot, push / pull with arms, grasp.
Frequently be exposed to wet and cold.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion.
Occasionally be exposed to hot conditions, loud noise, ambient temperatures.
Demonstrate ability to lift 50 lb, manage in excess of 25 lb.
Service
Constantly stand, walk, reach at waist, grasp.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions.
Demonstrate ability to lift 50 lb, manage in excess of 30 lb.
Shelf Edge
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions.
Demonstrate ability to lift 50 lb, manage in excess of 65 lb.
While there may be exceptions, the measurements noted are generally defined as Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5‑5.5 hours per 8‑hour day; Occasionally: 0‑2.5 hours per 8‑hour day.
It is Partners' responsibility to never lift beyond their own safe lifting limit.
Seniority level: Entry level.
Employment type: Part‑time.
Job function: Other. Industries: Retail.
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