Logo
Grand Hotel

H2B Front Desk Agent - In Country H2B ONLY

Grand Hotel, Mackinac Island, Michigan, us, 49757

Save Job

H2B Front Desk Agent - In Country H2B ONLY Join to apply for the

H2B Front Desk Agent - In Country H2B ONLY

role at

Grand Hotel

Overview This posting is for IN COUNTRY H2B's looking for extensions only. Must have an I94 valid till at least 4/1/2026 and be able to work April/May through the end of October. If you do not need visa sponsorship, please apply for the seasonal (non-H2B) positions posted. We are not able to accept any OUT OF COUNTRY applicants for this job posting. OUT OF COUNTRY positions will be posted by January 10th.

Start Date April 1, 2026

End Date November 4, 2026

Responsibilities Front Desk Agent will be responsible for operating telephones in a polite and friendly manner following proper telephone etiquette, answering the phones and directing calls appropriately, greeting members and guests, assisting with reservations and luggage, distributing hotel information and schedules, collecting and sorting the mail on a daily basis, contacting housekeeping or maintenance staff when guests report problems, checking guests in and out of guest rooms, issuing room keys and escort instructions to bellhops, posting charges, such as those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers, keeping records of room availability and guests' accounts, manually or using computers, recording guest comments or complaints, reconciling, investigating, and resolving all guest accounts, including verifying the accuracy of the accounts and balancing charges and revenues, and conducting nightly audits.

Qualifications

Three (3) months of guest service experience at a high-end hotel, resort, or private club required.

Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays)

401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Seniority level

Entry level

Employment type

Temporary

Job function

Purchasing

Industries

Retail

Referrals increase your chances of interviewing at Grand Hotel by 2x

Sign in to set job alerts for “Front Desk Representative” roles. Center, MI $50,000.00-$55,000.00 1 month ago

#J-18808-Ljbffr