Hotel Management and Consulting, Inc.
Onsite Night Guest Attendant
Hotel Management and Consulting, Inc., Broomfield, Colorado, United States, 80020
Onsite Night Guest Attendant – WoodSpring Suites, Broomfield, Colorado at Hotel Management and Consulting, Inc.
About the Role Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position lives onsite and typically works evening shifts and is on call overnight to oversee the property after hours, performing a wide variety of tasks.
Our Culture We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.
Benefits
Hourly Rate: $16.75 – $18.75, dependent on experience.
DailyPay Access: Flexible pay options to access your earnings when you need them.
Medical, dental, and vision benefits in addition to company paid time off for full‑time employees.
Employee Assistance Program: Complimentary benefit for all employees.
Career Growth: Opportunities for advancement within the company.
Living Onsite: Free room offered to coordinate overnight on‑call needs.
Primary Duties
Conduct regular physical inspections of the property during the night to ensure safety and security.
Assist with checking in and checking out guests during after‑hours, providing excellent customer service and addressing any guest needs or concerns.
Complete all laundry responsibilities—washing, drying, folding, and organizing linens and towels—and maintain a clean, organized laundry area.
Perform cleaning tasks as needed, such as vacuuming, dusting, sanitizing public areas, and ensuring supplies are stocked; perform room preps for any rooms that housekeeping could not clear during the day shift.
Know and follow property emergency procedures, ensuring the security needs of the property and guests are met.
Regularly be on call overnight for after‑hours guest needs.
Other duties as assigned.
Preferred Qualifications
Minimum of one year in customer service; hotel operations experience preferred.
Proficient computer skills.
Excellent communication skills.
Strong organizational, time‑management, and problem‑solving skills.
Proactive in solving problems.
Physical Requirements
Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time.
Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.
Equal Employment Opportunity Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities.
In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.
Job Details Seniority Level: Entry level | Employment Type: Full‑time | Job Function: Management and Manufacturing | Industries: Hospitality
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About the Role Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position lives onsite and typically works evening shifts and is on call overnight to oversee the property after hours, performing a wide variety of tasks.
Our Culture We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.
Benefits
Hourly Rate: $16.75 – $18.75, dependent on experience.
DailyPay Access: Flexible pay options to access your earnings when you need them.
Medical, dental, and vision benefits in addition to company paid time off for full‑time employees.
Employee Assistance Program: Complimentary benefit for all employees.
Career Growth: Opportunities for advancement within the company.
Living Onsite: Free room offered to coordinate overnight on‑call needs.
Primary Duties
Conduct regular physical inspections of the property during the night to ensure safety and security.
Assist with checking in and checking out guests during after‑hours, providing excellent customer service and addressing any guest needs or concerns.
Complete all laundry responsibilities—washing, drying, folding, and organizing linens and towels—and maintain a clean, organized laundry area.
Perform cleaning tasks as needed, such as vacuuming, dusting, sanitizing public areas, and ensuring supplies are stocked; perform room preps for any rooms that housekeeping could not clear during the day shift.
Know and follow property emergency procedures, ensuring the security needs of the property and guests are met.
Regularly be on call overnight for after‑hours guest needs.
Other duties as assigned.
Preferred Qualifications
Minimum of one year in customer service; hotel operations experience preferred.
Proficient computer skills.
Excellent communication skills.
Strong organizational, time‑management, and problem‑solving skills.
Proactive in solving problems.
Physical Requirements
Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time.
Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.
Equal Employment Opportunity Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities.
In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.
Job Details Seniority Level: Entry level | Employment Type: Full‑time | Job Function: Management and Manufacturing | Industries: Hospitality
#J-18808-Ljbffr