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Xperience Restaurant Group (XRG)

Host-Rio Mambo

Xperience Restaurant Group (XRG), Fort Worth, Texas, United States, 76102

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Host‑Rio Mambo

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Xperience Restaurant Group (XRG) .

Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We set our standards high, never settling for anything less than extraordinary, because at XRG we believe in delivering not just meals but unforgettable experiences. If you’re one of those individuals, we invite you to join our XRG Team!

Why XRG? Here’s a Taste of What We Offer

Competitive pay: Your hard work deserves more than just a paycheck.

Flexibility: Strike the perfect balance between work and life with our flexible hours.

Career growth opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.

Unique culture: Our Core Values set us apart, making the XRG culture truly unmatched.

Team member dining discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.

Employee referral program: Share the joy of being part of the XRG team with others.

Financial well‑being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.

Partner perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!

Sick time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL).

Health insurance: Comprehensive health insurance for our full‑time team members.

Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces – 5 years running!

Purpose The host/ess is responsible for delivering a friendly greeting upon guests’ arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.

Duties & Responsibilities

Greet guests immediately upon arrival.

Inform guests that their table is ready and invite them to the table.

Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed.

Pull out chairs and tables to make it easier for guests to sit down.

Answer calls promptly and politely.

Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant.

Keep host stand well organized and stocked.

Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.

Tour the restaurant at intervals to identify any empty tables.

Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary.

Complete opening/running/closing side‑work duties as assigned.

Assist teammates with opening/running/closing side‑work duties upon request.

Assist and/or complete additional tasks as assigned.

Qualifications & Skills

High School Diploma preferred.

Proof of eligibility to work in the United States.

Valid driver’s license.

18+ years of age.

Possession of or the ability to possess all state required work cards.

Minimum of one (1) year related experience.

Familiarity with Opentable.

Proper lifting techniques.

Guest relations.

Sanitation and safety.

Safe alcohol service.

Full‑service restaurant operations.

Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.

Working Conditions

Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume.

Fast‑paced, high‑volume, full‑service restaurant.

Work varied shifts to include days, nights, weekends, and holidays.

Physical Requirements

Ability to walk long periods of time.

Ability to stand for long periods of time.

Ability to use hands to handle, control, or feel objects, tools, or controls.

Ability to repeat the same movements for long periods of time.

Ability to understand the speech of another person.

Ability to speak clearly so listeners can understand.

Ability to push and lift up to 50 lbs.

Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.

This job description is a summary of duties, which you as a Host/ess are expected to perform in your normal course of work. It is by no means an all‑inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Seniority Level Entry level

Employment Type Part‑time

Job Function Design, Art/Creative, and Information Technology

Industry Restaurants

Hosts – Average $17–$19/hr & No Experience Necessary Get notified about new Host jobs in Fort Worth, TX.

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