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Centrum Health

Front Desk Medical Receptionist

Centrum Health, Fort Worth, Texas, United States, 76102

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Who We Are NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid. We deliver clinical care through our owned clinics – Centrum Health and Premier Medical – and partnerships with affiliated providers. Our technology and services support providers in performance-based arrangements, with a commitment to transforming healthcare and creating a better care experience for all.

Clinic location:

7664 McCart Ave, Fort Worth, TX 76133

Job Summary This role will provide essential administrative support to ensure efficient operation of our medical clinic. As the first point of contact, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness. The position requires exceptional organizational abilities, empathy, and commitment to patient care.

Duties & Responsibilities

Check patients in and out.

Use various computer applications (e.g., Microsoft Office Suite).

Update and file patient medical records.

Insurance verification and obtain consent forms.

Return patients' phone calls daily and timely.

Process patient referrals.

Answer and route phone calls accurately and greet patients.

Follow all organizational policies on safety and security; maintain restricted areas by safeguarding keyless entry codes and computer system passwords.

Optimize provider schedules and patient satisfaction with efficient scheduling.

Maintain office inventory and equipment, anticipate supply needs, and expedite orders.

Other duties and responsibilities as assigned.

Travel to clinics within the region as needed for business operation or staffing coverage requirements.

Education and Professional Experience

High school or GED equivalent.

Minimum of 1-year experience as a receptionist.

Bilingual (English and Spanish).

Excellent customer service skills.

Computer literacy.

Professional Competencies

Respect for patient confidentiality.

Compassionate and approachable.

Responsible and trustworthy.

Exceptional organizational skills to ensure exceptional patient care.

Excellent written and verbal communication skills.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Seniority Level Entry level

Employment Type Full-time

Job Function Health Care Provider

Industries Hospitals and Health Care

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