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Driftwood Hospitality Management

Room Attendant

Driftwood Hospitality Management, Durham, North Carolina, United States, 27703

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Room Attendant

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Driftwood Hospitality Management

Job Location: 522 - Durham Hilton - Durham, NC 27705. Position Type: Full Time. Job Shift: AM. Hotel operates 24/7 requiring varying shift days, starting times, and weekly hours.

Job Summary Responsible for cleaning and maintaining guest rooms according to company procedures, achieving or exceeding standards.

Essential Job Functions

Stock housekeeping bag to ensure necessary cleaning supplies and amenities are available for each room.

Observe knocking procedures upon entering a guest room.

Clean assigned guest rooms, restock amenities, and complete the housekeeping checklist.

Mark rooms as clean for supervisor inspection.

Report damages or hazards to management via Guestware or Housekeeping Coordinator.

Secure guest room doors upon exit.

Maintain neat corridors and service areas.

Process lost & found items and guest room keys.

Adhere to all company policies and procedures.

Follow safety and security procedures and rules.

Know department fire prevention and emergency procedures.

Use protective equipment.

Report unsafe conditions, accidents, injuries, near‑misses, or property damage to management.

Maintain a neat, clean, well‑groomed appearance per team member handbook.

Perform any related duties requested by management.

Assist other housekeeping personnel when needed.

Qualifications

Bend and reach to dust, clean, make beds, and clean bathrooms.

Stand and walk for varying lengths of time, often long periods.

Communicate effectively with guests and team members.

Visually inspect rooms for cleanliness and remaining guest belongings.

Use written communication to mark completed rooms on daily paperwork.

Move fingers, arms, and hands quickly and easily for cleaning tasks.

Physical Demands

Lifting up to 50 lbs.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room discounts

Employee food and beverage discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Seniority Level Entry level

Employment Type Full‑time

Job Function

Management and Manufacturing

Industries: Hotels and Motels

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