Great Day Improvements
Virtual Measure Technician
Great Day Improvements, Grand Prairie, Texas, United States, 75051
Overview
Join to apply for the
Virtual Measure Technician
role at
Great Day Improvements . Champion Window is seeking a
Virtual Measure Technician
– an experienced Carpenter / Measure Technician who will virtually measure customers’ windows and entry doors using a virtual measuring software that digitally scans openings. The Virtual Measure Technician is responsible for accurately measuring windows and entry doors, PAR contracts, and ensuring jobs are ready to be ordered. This role serves as a key liaison between Sales, Operations, and Divisions to ensure virtual measure benchmarks are met, documented, and escalated when needed. Responsibilities
Accurately measure windows and entry doors using virtual measuring software to validate contract accuracy. Enter all new installation orders into the Champion ordering system, verifying information from both the contract and app measurements before submitting to the factory for production. Upload documents to electronic storage files in a timely and organized manner and maintain customer records for easy access and accuracy. Enter customer, job-related, and order information into necessary databases; update CRM with notes and details to ensure visibility on jobs that may require a field measure. Ensure company benchmarks for scanning and measurement are met, and collaborate with Sales, Operations, and Divisions to review scan and measurement outcomes. Provide training and support to end users, Factory Reps, Sales Managers, and other Measure Technicians on scanning and measurement procedures as needed. Proactively troubleshoot scanning issues and align on measurement practices with Sales, Operations, and Divisions. Communicate issues and determine whether a field measure is necessary; report to Sales, Operations, and Divisions accordingly. Update and maintain documentation and data accuracy for all related processes. Other duties as assigned. Key accountability metrics
All measures completed within 24 hours of receiving them. 95% accuracy rate of all measures submitted for ordering. Provide detailed notes documenting why a scanned project could not be entered. Continuously increase the percentage of jobs that can be virtually measured. Participate in ongoing training of new reps and management as needed. Qualifications
High School diploma or GED preferred; construction trade school a plus. Math skills, including using a tape measure and angles. 5 years of customer service experience. Computer skills required; CRM experience a plus. 3 years of material ordering experience. Experience in the window / home improvement / carpentry industry a plus. Attention to detail and strong written and oral communication skills. Benefits
Highly competitive pay. Robust benefits package – full-time W-2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays, and more. Culture focused – community involvement, employee incentives/rewards, and more. Opportunity to grow in a national 60-year-old company that designs, builds, installs & guarantees it. Other benefits typical of the role as described by the company. Equal Employment Opportunity
Champion Window is an Equal Employment Opportunity Employer. If you need assistance with completing the online application due to a disability, please contact Champion Window. Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career. #INDO Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
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Join to apply for the
Virtual Measure Technician
role at
Great Day Improvements . Champion Window is seeking a
Virtual Measure Technician
– an experienced Carpenter / Measure Technician who will virtually measure customers’ windows and entry doors using a virtual measuring software that digitally scans openings. The Virtual Measure Technician is responsible for accurately measuring windows and entry doors, PAR contracts, and ensuring jobs are ready to be ordered. This role serves as a key liaison between Sales, Operations, and Divisions to ensure virtual measure benchmarks are met, documented, and escalated when needed. Responsibilities
Accurately measure windows and entry doors using virtual measuring software to validate contract accuracy. Enter all new installation orders into the Champion ordering system, verifying information from both the contract and app measurements before submitting to the factory for production. Upload documents to electronic storage files in a timely and organized manner and maintain customer records for easy access and accuracy. Enter customer, job-related, and order information into necessary databases; update CRM with notes and details to ensure visibility on jobs that may require a field measure. Ensure company benchmarks for scanning and measurement are met, and collaborate with Sales, Operations, and Divisions to review scan and measurement outcomes. Provide training and support to end users, Factory Reps, Sales Managers, and other Measure Technicians on scanning and measurement procedures as needed. Proactively troubleshoot scanning issues and align on measurement practices with Sales, Operations, and Divisions. Communicate issues and determine whether a field measure is necessary; report to Sales, Operations, and Divisions accordingly. Update and maintain documentation and data accuracy for all related processes. Other duties as assigned. Key accountability metrics
All measures completed within 24 hours of receiving them. 95% accuracy rate of all measures submitted for ordering. Provide detailed notes documenting why a scanned project could not be entered. Continuously increase the percentage of jobs that can be virtually measured. Participate in ongoing training of new reps and management as needed. Qualifications
High School diploma or GED preferred; construction trade school a plus. Math skills, including using a tape measure and angles. 5 years of customer service experience. Computer skills required; CRM experience a plus. 3 years of material ordering experience. Experience in the window / home improvement / carpentry industry a plus. Attention to detail and strong written and oral communication skills. Benefits
Highly competitive pay. Robust benefits package – full-time W-2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays, and more. Culture focused – community involvement, employee incentives/rewards, and more. Opportunity to grow in a national 60-year-old company that designs, builds, installs & guarantees it. Other benefits typical of the role as described by the company. Equal Employment Opportunity
Champion Window is an Equal Employment Opportunity Employer. If you need assistance with completing the online application due to a disability, please contact Champion Window. Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career. #INDO Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
#J-18808-Ljbffr