Patio Enclosures by Great Day Improvements
Virtual Measure Technician
Patio Enclosures by Great Day Improvements, Denver, Colorado, United States, 80285
Virtual Measure Technician
Patio Enclosures by Great Day Improvements
(via Champion Window)
Overview
Champion Window is seeking an experienced Carpenter / Measure Technician to virtually measure customers' windows and entry doors using a virtual measuring software that digitally scans openings. As the Virtual Measure Technician, you will be responsible for accurately measuring windows and entry doors, processing PAR contracts, and ensuring jobs are ready to be ordered. You will also serve as a key liaison between Sales, Operations, and Divisions to ensure virtual measure benchmarks are met, documented, and escalated when needed.
Why Champion?
Highly competitive pay
Robust benefit package
Culture focused
Opportunity to grow in a national 60-year-old company who designs, builds, installs & guarantees it!
Responsibilities
Accurately process sales contracts using the appropriate measure forms
Measure products using the virtual app and software to validate contract accuracy
Enter all new installation orders into the Champion ordering system, verifying all information from both the contract and virtual measurements before submitting to the factory for production
Upload all documents to the electronic storage files in a timely and organized manner
Organize and maintain customer records for easy access and accuracy
Enter customer, job-related, and order information into all necessary databases
Ensure company benchmarks for scanning and measurement are being met
Collaborate directly with Sales, Operations, and Divisions to review scan and measurement outcomes
Report to Sales, Operations, and Divisions to confirm all required scans have been uploaded; identify issues and determine whether a field measure is necessary
Support and/or train end users, Factory Reps, Sales Managers, and other Measure Technicians on scanning and measurement procedures as needed
Proactively reach out to Sales, Operations, and Divisions to troubleshoot scanning issues and align on measurement practices
Update CRM with necessary notes and details to ensure visibility on jobs that may require a field measure
Other duties as assigned
Key Accountability Metrics
All measures completed within 24 hrs of receiving them
95% accuracy rate of all measures submitted for ordering
Detailed notes documenting why a scanned project could not be entered
Constantly increasing and improving the percentage of jobs that can be virtually measured
Ongoing training of new reps and management as needed
Qualifications
High School diploma or GED preferred; construction trade school a plus
Math skills including using a tape measure and angles
5 years of customer service experience
Computer skills required
3 years of material ordering experience
Experience in the window / home improvement / carpentry industry a plus
Attention to detail
CRM experience a plus
Excellent written and oral communication skills, including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
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(via Champion Window)
Overview
Champion Window is seeking an experienced Carpenter / Measure Technician to virtually measure customers' windows and entry doors using a virtual measuring software that digitally scans openings. As the Virtual Measure Technician, you will be responsible for accurately measuring windows and entry doors, processing PAR contracts, and ensuring jobs are ready to be ordered. You will also serve as a key liaison between Sales, Operations, and Divisions to ensure virtual measure benchmarks are met, documented, and escalated when needed.
Why Champion?
Highly competitive pay
Robust benefit package
Culture focused
Opportunity to grow in a national 60-year-old company who designs, builds, installs & guarantees it!
Responsibilities
Accurately process sales contracts using the appropriate measure forms
Measure products using the virtual app and software to validate contract accuracy
Enter all new installation orders into the Champion ordering system, verifying all information from both the contract and virtual measurements before submitting to the factory for production
Upload all documents to the electronic storage files in a timely and organized manner
Organize and maintain customer records for easy access and accuracy
Enter customer, job-related, and order information into all necessary databases
Ensure company benchmarks for scanning and measurement are being met
Collaborate directly with Sales, Operations, and Divisions to review scan and measurement outcomes
Report to Sales, Operations, and Divisions to confirm all required scans have been uploaded; identify issues and determine whether a field measure is necessary
Support and/or train end users, Factory Reps, Sales Managers, and other Measure Technicians on scanning and measurement procedures as needed
Proactively reach out to Sales, Operations, and Divisions to troubleshoot scanning issues and align on measurement practices
Update CRM with necessary notes and details to ensure visibility on jobs that may require a field measure
Other duties as assigned
Key Accountability Metrics
All measures completed within 24 hrs of receiving them
95% accuracy rate of all measures submitted for ordering
Detailed notes documenting why a scanned project could not be entered
Constantly increasing and improving the percentage of jobs that can be virtually measured
Ongoing training of new reps and management as needed
Qualifications
High School diploma or GED preferred; construction trade school a plus
Math skills including using a tape measure and angles
5 years of customer service experience
Computer skills required
3 years of material ordering experience
Experience in the window / home improvement / carpentry industry a plus
Attention to detail
CRM experience a plus
Excellent written and oral communication skills, including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
#J-18808-Ljbffr