TempWorks Software Incorporated
Field Technician II
TempWorks Software Incorporated, Grand Junction, Colorado, United States, 81503
Requirements
This is a part‑time field technician role supporting multiple customer environments, including retailers, financial institutions, and restaurant locations. The technician will be dispatched to customer sites to provide general IT support, run break‑fix and IMAC calls, and support a variety of technology devices.
We are seeking an experienced Laser Printer Technician with hands‑on experience supporting Lexmark, HP, Fuji, large‑format/plotter printers, and restaurant IT hardware, including break‑fix support. Strong hardware repair skills and OEM service experience are required.
Primary Responsibilities
Travel to customer sites to provide on‑site IT support
Perform break‑fix and IMAC services
Troubleshoot and repair hardware, including printers (laser, Fuji, large‑format), laptops, servers, POS systems, restaurant IT hardware, and network devices
Support multiple customers with varying levels of technical complexity
Ensure all Service Level Agreements (SLAs) are met within the required 4–6 hour response window
Accurately document work and time using Field Vision and Fieldglass
Required Skills
Hands‑on hardware repair and break‑fix experience (printers, POS, restaurant IT hardware, PCs, etc.)
Experience supporting Fuji printers and large‑format/plotter printers strongly preferred
Familiarity with ticketing systems
Work Schedule
Part‑time: 10–20 hours per week
Monday–Friday, 9:00 a.m.–6:00 p.m., as needed
Training may occur during standard business hours
Start each workday from home once ready to run calls
No overtime during training
Experience
2–5 years of field or IT support experience preferred
Willing to train the right candidate
Certifications / Education
A+ certification preferred but not required
Lexmark certifications and experience strongly preferred
Experience with Lexmark printer break‑fix and installs is a strong plus
Fuji printer experience is a strong plus
HP, Dell, and Lenovo experience is desirable but not required
Pay Rate - $19.00
Please send resume to info@peaksystemsinc.com OR jrosenberg@peaksystemsinc.com OR mirza@peaksystemsinc.com
#J-18808-Ljbffr
We are seeking an experienced Laser Printer Technician with hands‑on experience supporting Lexmark, HP, Fuji, large‑format/plotter printers, and restaurant IT hardware, including break‑fix support. Strong hardware repair skills and OEM service experience are required.
Primary Responsibilities
Travel to customer sites to provide on‑site IT support
Perform break‑fix and IMAC services
Troubleshoot and repair hardware, including printers (laser, Fuji, large‑format), laptops, servers, POS systems, restaurant IT hardware, and network devices
Support multiple customers with varying levels of technical complexity
Ensure all Service Level Agreements (SLAs) are met within the required 4–6 hour response window
Accurately document work and time using Field Vision and Fieldglass
Required Skills
Hands‑on hardware repair and break‑fix experience (printers, POS, restaurant IT hardware, PCs, etc.)
Experience supporting Fuji printers and large‑format/plotter printers strongly preferred
Familiarity with ticketing systems
Work Schedule
Part‑time: 10–20 hours per week
Monday–Friday, 9:00 a.m.–6:00 p.m., as needed
Training may occur during standard business hours
Start each workday from home once ready to run calls
No overtime during training
Experience
2–5 years of field or IT support experience preferred
Willing to train the right candidate
Certifications / Education
A+ certification preferred but not required
Lexmark certifications and experience strongly preferred
Experience with Lexmark printer break‑fix and installs is a strong plus
Fuji printer experience is a strong plus
HP, Dell, and Lenovo experience is desirable but not required
Pay Rate - $19.00
Please send resume to info@peaksystemsinc.com OR jrosenberg@peaksystemsinc.com OR mirza@peaksystemsinc.com
#J-18808-Ljbffr