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Motion Recruitment Partners LLC

Field Service Technician

Motion Recruitment Partners LLC, Glen Carbon, Illinois, United States, 62034

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Our client is looking for a Field Service Technician for a 3‑month contract in Glen Carbon, IL 62034. Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.

Our client is a multibillion‑dollar company that provides end‑to‑end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months.

Required Skills & Experience

1-2 years of experience in field services dispatch requiring travel, hands‑on experience with repair of laptops, desktops, and printers.

Lexmark certifications and experience.

Experience with Lexmark printer break‑fix and equipment installs, and HP, Dell, and Lenovo.

Manufacture certificate, such as Fuji, Lenovo, Lexmark, etc.

Previous Field Service and/or Desktop, POS, printer Break/Fix experience

Excellent technical troubleshooting and customer service skills.

Reliable transportation and clean driving record required (This is a driving position — reimbursed accordingly)

Active driver's license.

CompTIA A+

What You Will Be Doing

Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.).

Running break‑fix and IMAC calls, and supporting clients; the level of support will vary depending on the customer, but expect printer, laptop, server, network, and other technology devices.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.

Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.

Maintain good customer focus, meeting deadlines and service level agreements (SLAs).

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