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Strive Rehabilitation Partners

Front Desk Receptionist

Strive Rehabilitation Partners, Houston, Texas, United States, 77246

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Position Overview: Join a team dedicated to transforming the behavioral health experience in medical and rehabilitation settings. Strive Rehabilitation Partners and Stuart J. Nathan Ph.D. and Associates are seeking a warm, detail-oriented Front Desk Receptionist to support our clinical operations and provide an exceptional first impression to our patients and their families.

Key Responsibilities:

Greet patients and visitors with warmth and professionalism

Answer incoming calls and manage appointment scheduling

Collect and process patient copays and outstanding balances

Verify insurance information and assist with billing-related tasks

Maintain accurate electronic health records (EHR), including scanning and chart management

Ensure compliance with HIPAA regulations and confidentiality standards

Provide general administrative support to both front and back office teams

Qualifications:

Minimum of 3 years of front office experience (psychology or medical setting preferred)

Working knowledge of HIPAA guidelines and privacy standards

Proficiency with Microsoft Office (Word, Excel) and general computer literacy

Excellent communication skills—both verbal and written

Ability to multitask, stay organized, and remain calm in a fast-paced environment

Friendly, dependable, and team-oriented attitude

Bilingual in Spanish and English strongly preferred

Position Details:

Job Type:

Full-Time

Work Environment:

In-person position at our Houston, Texas home office

Compensation:

$15–$16/hour, based on experience

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