Housekeeping Supervisor

Job Description This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Job Responsibilities

Supervise staff in the performance of all daily procedures to ensure they are completed to standard

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards

Prepare and distribute assignment sheets to assigned staff and review priorities

Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area

Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists

Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests

Knowledge of proper cleaning techniques and chemical handling, and use of equipment

Computer mathematical calculations

Ability to perform job functions with attention to detail, speed and accuracy

Ability to maintain confidentiality of guest information and pertinent hotel data

Ability to ascertain departmental training needs and provide such training

Ability to direct performance of staff and follow up with corrections when needed

Ability to input and access information in the property management system/computers

Job Requirements

Prior housekeeping experience

Excellent customer service skills

Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance

Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Source: Tandem Hospitality Group

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