Becklar Monitoring
PT Swings or Graves Customer Service Operators
Becklar Monitoring, Hagerstown, Maryland, us, 21749
PT Swings or Graves Customer Service Operators
Part‑time customer service operators needed for Becklar Monitoring. This role works swing and grave shifts in Hagerstown, MD.
Who We Are Becklar Monitoring is one of the fastest‑growing alarm monitoring companies in the nation. We save lives, protect property, and inspire peace of mind by monitoring burglar, fire, medical, and IoT alarms with the fastest response time in the industry. At Becklar, we care F.I.R.S.T. – Fun, Innovative, value Relationships, Serve each other, and work as a Team to extend Trust to those around us.
Shift Details
Swings:
Three days per week, 8 hours per day between 4 pm and 1 am
Graves:
Three days per week, 8 hours per day from 12 am to 8:30 am
Benefits
Flexible scheduling – days, swings, and grave shifts for college students and other learners
Growth opportunities – promotions from within as the company expands over 200,000 subscribers a year
Starting pay $16.50 per hour
Tuition reimbursement up to $1,000+ per year
Free mental health assistance & 401(k) match for all team members
No sales or surveys – you simply help people stay safe
Fun team culture, company parties, weekly pay days, professional development, and more
Key Responsibilities
Process alarm signals quickly, accurately and professionally while managing stressful situations
Dispatch the proper authorities to subscriber locations in emergencies, verify help is on the way, and notify responsible parties
Assist partner alarm companies with system tests to ensure subscriber alarms are working properly
Accurately document all responses for each alarm on the computer
Learn and use new software to complete multiple tasks
Engage in ongoing training and development opportunities for accurate alarm handling and personal growth
Qualifications & Skills
Must be 18 years of age or older with a high school diploma or GED
Prior customer service experience preferred
Typing speed of at least 40 words per minute
Willingness to work every other weekend (Saturday and Sunday) and holidays as a 24/7 business requires
Commitment to work assigned shifts for at least six months after hire
Ability to pass a fully paid two‑week training class, pre‑employment drug test, and background check
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Who We Are Becklar Monitoring is one of the fastest‑growing alarm monitoring companies in the nation. We save lives, protect property, and inspire peace of mind by monitoring burglar, fire, medical, and IoT alarms with the fastest response time in the industry. At Becklar, we care F.I.R.S.T. – Fun, Innovative, value Relationships, Serve each other, and work as a Team to extend Trust to those around us.
Shift Details
Swings:
Three days per week, 8 hours per day between 4 pm and 1 am
Graves:
Three days per week, 8 hours per day from 12 am to 8:30 am
Benefits
Flexible scheduling – days, swings, and grave shifts for college students and other learners
Growth opportunities – promotions from within as the company expands over 200,000 subscribers a year
Starting pay $16.50 per hour
Tuition reimbursement up to $1,000+ per year
Free mental health assistance & 401(k) match for all team members
No sales or surveys – you simply help people stay safe
Fun team culture, company parties, weekly pay days, professional development, and more
Key Responsibilities
Process alarm signals quickly, accurately and professionally while managing stressful situations
Dispatch the proper authorities to subscriber locations in emergencies, verify help is on the way, and notify responsible parties
Assist partner alarm companies with system tests to ensure subscriber alarms are working properly
Accurately document all responses for each alarm on the computer
Learn and use new software to complete multiple tasks
Engage in ongoing training and development opportunities for accurate alarm handling and personal growth
Qualifications & Skills
Must be 18 years of age or older with a high school diploma or GED
Prior customer service experience preferred
Typing speed of at least 40 words per minute
Willingness to work every other weekend (Saturday and Sunday) and holidays as a 24/7 business requires
Commitment to work assigned shifts for at least six months after hire
Ability to pass a fully paid two‑week training class, pre‑employment drug test, and background check
#J-18808-Ljbffr