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Becklar

PT Swings or Graves Customer Service Operators

Becklar, Hagerstown, Maryland, us, 21749

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PT Swings or Graves Customer Service Operators Join to apply for the

PT Swings or Graves Customer Service Operators

role at

Becklar .

Department:

Becklar Monitoring Center Hagerstown

Office:

HAGERSTOWN, MD

Position:

Part-Time Customer Service Alarm Operator

Shift Details

Swings: Three days/week, 8 hours/day between 4pm and 1am

Graves: Three days/week, 8 hours/day 12am to 8:30am

Why You'll Love Working At Becklar

Flexible scheduling—days, swings, and graves shifts, offering great flexibility to college students and the ability to work around almost any schedule.

Growth opportunities—We're growing at over 200,000 subscribers a year and always look internally first for promotions.

Starting pay $16.50/hour

Tuition reimbursement up to $1,000+/year.

Free mental health assistance & 401k match for all team members!

NO SALES or Surveys—just helping people stay safe.

A FUN team, company parties, weekly pay days, professional development, and more!

What You'll Do

Process alarm signals quickly, accurately, and professionally while managing stressful situations.

Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.

Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.

Accurately document all responses for the alarm on the computer.

Learn and use new software to complete multiple tasks.

Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Skills Needed

Must be 18 years of age or older with a high school diploma or GED.

Prior customer service experience preferred.

Ability to type a minimum of 40 wpm.

Availability to work every other weekend (Saturday and Sunday) and holidays.

Willingness to work the assigned shift for at least 6 months.

Pass a 2‑week fully‑paid training class.

Pass a pre‑employment drug test and background check.

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