Home 2 Suites Bettendorf
Front Desk Guest Service Agent - Full Time
Home 2 Suites Bettendorf, Bettendorf, Iowa, United States
Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who enjoy customer service and are able to work a variable schedule including weekends.
Who We Are: Frontier Hospitality Group has been locally owned for 75 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Benefits to Working Here:
Health and Dental Insurance, 401K, and Voluntary Life Insurance (full time)
Travel Discounts to relax and refresh.
Growth opportunities to keep you challenged in your career.
Essential Duties and Responsibilities:
Provides high-quality customer service.
Handles guest reservations.
Answers and transfers phone calls.
Handles guest check-ins and outs along with questions, complaints, etc.
Other duties as required with the department.
Qualifications and Requirements:
High School Diploma or GED (nice to have but not required).
Previous hotel or relevant customer service experience.
Proficient in Microsoft Excel, Word, and Outlook.
Ability to work a flexible schedule including weekends.
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
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Who We Are: Frontier Hospitality Group has been locally owned for 75 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Benefits to Working Here:
Health and Dental Insurance, 401K, and Voluntary Life Insurance (full time)
Travel Discounts to relax and refresh.
Growth opportunities to keep you challenged in your career.
Essential Duties and Responsibilities:
Provides high-quality customer service.
Handles guest reservations.
Answers and transfers phone calls.
Handles guest check-ins and outs along with questions, complaints, etc.
Other duties as required with the department.
Qualifications and Requirements:
High School Diploma or GED (nice to have but not required).
Previous hotel or relevant customer service experience.
Proficient in Microsoft Excel, Word, and Outlook.
Ability to work a flexible schedule including weekends.
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
#J-18808-Ljbffr