Herschend Family Entertainment Co.
Security Officer I - Entry Screener - Dollywood Theme Park - Full Time Seasonal
Herschend Family Entertainment Co., Pigeon Forge, Tennessee, us, 37868
Security Officer I - Entry Screener - Dollywood Theme Park - Full Time Seasonal
Job Category: Safety & Security Requisition Number: SECUR008090 Posted : January 7, 2026 Full-Time Rate: $15 USD per hour Locations
Dollywood 2700 Dollywood Parks Blvd Pigeon Forge, TN 37863, USA At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see – it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Security Officer – Level I Officer will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role exists to protect people and property, by screening our Guests and Hosts for weapons or contraband at various Park entrances checkpoint locations. The Host must maintain a peaceful, fun‑filled and safe atmosphere, and enforce Security procedures at Dollywood entrances while Creating Memories Worth Repeating for our guests. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities
Be generally friendly and caring Greet all Guests in a friendly and professional manner Control Park access at Host, Guests and Service entrances Search bags by visual and/or mechanical device Operate electronic Metal Detection Unit and handheld wands Scan Guests and deal professionally with any Guest that may need additional screening or has prohibited items in their possession Provide professional Guest Services such as giving directions, answering questions, interacting with friendly conversation and representing the Company in a positive, family friendly manner Be observant of any potentially suspicious activity and report same to an armed Security officer, Supervisor or Law Enforcement officer Work at multiple positions and assignments as the Company needs changes with rapid increases or decreases in the attendance flow Work in an outside environment, standing for an extended time, in all type of weather conditions Take possession of lost property and return to Lost & Found Education and Experience Required
Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others Preference will be given to candidates with prior Law Enforcement or Security related experience Must be certified as an unarmed Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62‑35 Act of 1922 Must be at least eighteen (18) years of age Must possess a valid driver’s license and have state required auto insurance Must successfully obtain First Aid and CPR certification upon completion of team safety training Must have a high school diploma or equivalent Must pass a background check and drug screen Must not have been convicted of, pleaded guilty to, or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor and other alcoholic beverages or controlled substances Must not have been released or discharged under any other than Honorable Discharge from any of the armed forces of the United States Must have fingerprints on file with the Tennessee Bureau of Investigation Must pass a physical examination by a licensed physician if requested by the Company Must have good moral character as determined by a thorough investigation conducted by the employing agency Knowledge, Skills, and Abilities
Reflect Dollywood’s image by being genuinely friendly and caring and taking pride in work Show smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees Display Servant Qualities by being patient, kind, humble, respectful, self‑less, forgiving, honest and committed Be self‑motivated and disciplined Committed to continuous improvement Professional appearance with good personal hygiene Promote and support a “team” work environment by cooperating and helping co‑workers Be productive in a fast‑paced environment Maintain strict confidentiality and judgment regarding privileged information Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Prioritize and complete work assignments on a timely basis Perform basic arithmetic accurately Be flexible to handle frequent changes in priorities Perform duties consistent with creating a safe and secure environment for hosts and guests Comprehend instructions and retain information Utilize effective communication, problem solving, conflict management, and interpersonal skills Be sensitive to the needs of our Guests and act to meet their needs within company guidelines Operate/drive a company vehicle with valid driver’s license and insurance Meet physical demands of the job Tolerate various temperatures while working indoors and outdoors Work comfortably at heights up to 60 ft. Pass a pre‑hire drug screen and random or for‑cause drug screens as directed by the Company Sit and/or stand for long/short periods Communicate effectively with fellow Guests and Hosts using approved communication methods Physical and Cognitive Requirements
Lifting and Carrying:
Position may require occasional to frequent lifting of up to 50 lbs. using company’s safety guidelines for safe lifting Mobility:
Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces Repetitive Movements:
This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions Environmental Conditions:
This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors Cognitive and Sensory Requirements:
This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Category: Safety & Security Requisition Number: SECUR008090 Posted : January 7, 2026 Full-Time Rate: $15 USD per hour Locations
Dollywood 2700 Dollywood Parks Blvd Pigeon Forge, TN 37863, USA At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see – it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Security Officer – Level I Officer will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role exists to protect people and property, by screening our Guests and Hosts for weapons or contraband at various Park entrances checkpoint locations. The Host must maintain a peaceful, fun‑filled and safe atmosphere, and enforce Security procedures at Dollywood entrances while Creating Memories Worth Repeating for our guests. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities
Be generally friendly and caring Greet all Guests in a friendly and professional manner Control Park access at Host, Guests and Service entrances Search bags by visual and/or mechanical device Operate electronic Metal Detection Unit and handheld wands Scan Guests and deal professionally with any Guest that may need additional screening or has prohibited items in their possession Provide professional Guest Services such as giving directions, answering questions, interacting with friendly conversation and representing the Company in a positive, family friendly manner Be observant of any potentially suspicious activity and report same to an armed Security officer, Supervisor or Law Enforcement officer Work at multiple positions and assignments as the Company needs changes with rapid increases or decreases in the attendance flow Work in an outside environment, standing for an extended time, in all type of weather conditions Take possession of lost property and return to Lost & Found Education and Experience Required
Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others Preference will be given to candidates with prior Law Enforcement or Security related experience Must be certified as an unarmed Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62‑35 Act of 1922 Must be at least eighteen (18) years of age Must possess a valid driver’s license and have state required auto insurance Must successfully obtain First Aid and CPR certification upon completion of team safety training Must have a high school diploma or equivalent Must pass a background check and drug screen Must not have been convicted of, pleaded guilty to, or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor and other alcoholic beverages or controlled substances Must not have been released or discharged under any other than Honorable Discharge from any of the armed forces of the United States Must have fingerprints on file with the Tennessee Bureau of Investigation Must pass a physical examination by a licensed physician if requested by the Company Must have good moral character as determined by a thorough investigation conducted by the employing agency Knowledge, Skills, and Abilities
Reflect Dollywood’s image by being genuinely friendly and caring and taking pride in work Show smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees Display Servant Qualities by being patient, kind, humble, respectful, self‑less, forgiving, honest and committed Be self‑motivated and disciplined Committed to continuous improvement Professional appearance with good personal hygiene Promote and support a “team” work environment by cooperating and helping co‑workers Be productive in a fast‑paced environment Maintain strict confidentiality and judgment regarding privileged information Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Prioritize and complete work assignments on a timely basis Perform basic arithmetic accurately Be flexible to handle frequent changes in priorities Perform duties consistent with creating a safe and secure environment for hosts and guests Comprehend instructions and retain information Utilize effective communication, problem solving, conflict management, and interpersonal skills Be sensitive to the needs of our Guests and act to meet their needs within company guidelines Operate/drive a company vehicle with valid driver’s license and insurance Meet physical demands of the job Tolerate various temperatures while working indoors and outdoors Work comfortably at heights up to 60 ft. Pass a pre‑hire drug screen and random or for‑cause drug screens as directed by the Company Sit and/or stand for long/short periods Communicate effectively with fellow Guests and Hosts using approved communication methods Physical and Cognitive Requirements
Lifting and Carrying:
Position may require occasional to frequent lifting of up to 50 lbs. using company’s safety guidelines for safe lifting Mobility:
Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces Repetitive Movements:
This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions Environmental Conditions:
This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors Cognitive and Sensory Requirements:
This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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