Engineeredheatingandair
Are you interested in working with a great team where you will be appreciated? Engineered Heating and Air is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills.
You are the best and you want to join a team that appreciates you, where you can create your own opportunities. At Engineered Heating and Air our employees are treated as valuable, serious professionals.
We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now.
Summary The Dispatcher is responsible for taking incoming calls and help schedule services based on customer needs and according to urgency.
Our Rewards
401(k) with fully vested company match
Medical, Dental, and Vision insurance
Health Savings and Flexible Spending accounts
Variety of ancillary benefits
Paid time off
Professional development
Employee discounts
Essential Job Duties
Schedules and dispatches technicians or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Operates and manages a multi-line telephone system, prioritizing and organizing calls according to urgency
Relays information to and from customers, technicians, management, or other interested parties
Manages work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, and other information
Updates customers throughout the day on the technician’s progress
Ensures a quality customer experience by relaying detailed and accurate information to the technicians in the field
Maintain and update call logs, call records and other important documentation.
Knowledge #J-18808-Ljbffr
You are the best and you want to join a team that appreciates you, where you can create your own opportunities. At Engineered Heating and Air our employees are treated as valuable, serious professionals.
We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now.
Summary The Dispatcher is responsible for taking incoming calls and help schedule services based on customer needs and according to urgency.
Our Rewards
401(k) with fully vested company match
Medical, Dental, and Vision insurance
Health Savings and Flexible Spending accounts
Variety of ancillary benefits
Paid time off
Professional development
Employee discounts
Essential Job Duties
Schedules and dispatches technicians or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Operates and manages a multi-line telephone system, prioritizing and organizing calls according to urgency
Relays information to and from customers, technicians, management, or other interested parties
Manages work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, and other information
Updates customers throughout the day on the technician’s progress
Ensures a quality customer experience by relaying detailed and accurate information to the technicians in the field
Maintain and update call logs, call records and other important documentation.
Knowledge #J-18808-Ljbffr