F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical
Dispatcher
F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical, Glen Burnie, Maryland, United States, 21060
Dispatcher
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F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical About Us
F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - \"Absolutely the Best\" A proud major player in the residential home services business for over four decades Serving the DMV area with over 750 employees Why Choose Us
Competitive compensation and benefits package Join a dedicated support team committed to your success Thrive in a dynamic and fast-paced work environment Be part of a reputable company with a legacy of excellence Opportunities for growth and advancement What We Need
F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service. Responsibilities
Efficiently schedule and dispatch field technicians for service calls and projects Prioritize service requests based on urgency and location Communicate effectively with customers to confirm appointments and provide updates Coordinate with the team to allocate resources for emergency calls Monitor field technicians' progress and adjust schedules as needed Maintain accurate records of service calls and technician activities Qualifications
Proven experience in a dispatching or scheduling role Strong organizational and multitasking skills Excellent communication and customer service abilities Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus) Ability to work in a fast-paced, deadline-driven environment Detail-oriented and able to accurately record and relay information Benefits
Company-paid Medical, Dental, and Vision Insurance 401(K) Plan Company-paid Long-Term Disability and Life Insurance policies Short-term disability and voluntary life insurance options Generous PTO and Holiday Plan Opportunities for professional development and advancement USD $20.00/Hr. USD $22.00/Hr Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Utilities Join our team and be a crucial part of delivering exceptional service to homeowners. Help us make homeowners' lives more comfortable and secure. If you are a motivated and organized professional ready to take on a key role in our operation, apply today! F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
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at
F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical About Us
F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - \"Absolutely the Best\" A proud major player in the residential home services business for over four decades Serving the DMV area with over 750 employees Why Choose Us
Competitive compensation and benefits package Join a dedicated support team committed to your success Thrive in a dynamic and fast-paced work environment Be part of a reputable company with a legacy of excellence Opportunities for growth and advancement What We Need
F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service. Responsibilities
Efficiently schedule and dispatch field technicians for service calls and projects Prioritize service requests based on urgency and location Communicate effectively with customers to confirm appointments and provide updates Coordinate with the team to allocate resources for emergency calls Monitor field technicians' progress and adjust schedules as needed Maintain accurate records of service calls and technician activities Qualifications
Proven experience in a dispatching or scheduling role Strong organizational and multitasking skills Excellent communication and customer service abilities Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus) Ability to work in a fast-paced, deadline-driven environment Detail-oriented and able to accurately record and relay information Benefits
Company-paid Medical, Dental, and Vision Insurance 401(K) Plan Company-paid Long-Term Disability and Life Insurance policies Short-term disability and voluntary life insurance options Generous PTO and Holiday Plan Opportunities for professional development and advancement USD $20.00/Hr. USD $22.00/Hr Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Utilities Join our team and be a crucial part of delivering exceptional service to homeowners. Help us make homeowners' lives more comfortable and secure. If you are a motivated and organized professional ready to take on a key role in our operation, apply today! F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
#J-18808-Ljbffr