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Hotelmc

Guest Attendant

Hotelmc, Miami, Florida, us, 33222

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Exciting Opportunity:

Guest Attendant at WoodSpring Suites in Miami-Doral, FL!

About the Role:

Hotel Management & Consulting seeks a positive, professional, and problem‑solving Guest Attendant. This highly visible customer service role makes you the face of our property and the first point of contact for guests.

Our Culture:

A performance‑based culture where hard work is balanced with respect for personal life. Equal opportunity and merit‑based advancement. A small, efficient team of hospitality professionals.

Benefits:

Hourly Rate:

Dependent on experience, $14.50 – $16.50.

DailyPay Access:

Flexible pay options to access your earnings when you need them.

Benefits:

Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full‑time employees.

Employee Assistance Program:

Complementary benefit provided to all employees to assist with personal or work‑related concerns.

Career Growth:

Opportunities for advancement within the company for dedicated employees.

Primary Duties:

Front Office Operations:

Daily property operations including reservations, renewals, check‑outs, and check‑ins. Review and approval of front office paperwork and reports.

Guest Services:

Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).

Laundry Duties:

Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.

Cleaning & Maintenance:

Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.

Sales & Marketing:

Assist with in‑house guest sales and marketing initiatives to increase occupancy.

Emergency Procedures:

Know and follow property emergency procedures and ensure the security needs of the property and guests are met.

Other Duties as Assigned.

Preferred Qualifications:

Minimum of one year in customer service; hotel operations experience preferred.

Strong organizational, time management, and problem‑solving skills.

Proactive in solving problems.

Physical Requirements:

Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.

Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.

Hotel Management and Consulting, Inc. reserves

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