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Five Below

Support Lead Part Time

Five Below, Rancho Cordova, California, us, 95741

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Overview

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff. Our associates share our values and behaviors that guide the Five Below Way. It’s all about culture at Five Below, a place that can inspire you as much as you inspire us with big ideas, energy, passion, and the ability to make the workplace a WOWplace. RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the BEST customer service experience; ensuring each guest has a fast, friendly checkout experience. Oversees daily activities of store associates, ensuring they perform duties effectively and provide excellent customer service. Assists with receiving, unpacking, and organizing new stock to ensure items are quickly and efficiently placed on the sales floor. Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing urgent issues. Manages the opening or closing of the store, including securing cash, locking doors, setting alarms, and ensuring smooth daily operation. Supports onboarding and ongoing training of associates to learn store policies, product knowledge, and procedures to improve performance. Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service. Partners with the store leadership team in merchandising procedures and World Recovery. Performs store maintenance such as taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room. The pay range for this position is $17.40 to $17.65 per hour. Pay may vary based on factors including knowledge, skills, experience, education, and location. Depending on the position offered, benefits, bonuses, and other compensation may be provided as part of a total package. This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS

High School Graduate or equivalent College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS

Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet Frequently ascend/descend ladders to retrieve and stock Frequently kneel, bend, twist, and stoop in stock room and on the sales floor Frequently communicate with customers in person or by phone, and with managers and coworkers; exchange accurate information Move across the sales floor assisting customers and retrieving/stocking merchandise Ability to work a flexible schedule including day, evening, weekends, and may include overnight shifts and travel as required Must be able to discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness, we’ve got you covered—check it out today. Benefits information is available separately. Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, please submit a request and let us know the nature of your request and your contact information. Position Type:

Hourly Position Starting At:

$17.40 BE AWARE OF FRAUD!

Please be aware of potentially fraudulent job postings or suspicious recruiter activity. Confirm the recruiter has an @fivebelow.com email address. Five Below does NOT request financial information or payments from candidates during hiring. If you suspect fraudulent activity, please visit the Five Below career site to verify the posting.

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