Scott Credit Union
Join to apply for the
Financial Services Representative
role at
Scott Credit Union .
Base pay range $17.69/hr - $26.53/hr
Financial Service Representative — Branch Network Department; Affton Branch Banking
Full-Time
Branch Network
Scott Credit Union is hiring a
Financial Service Representative
in
Affton, MO
to help support our members and strengthen our connection with the community. If you’re passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment – we’d be excited to welcome you to our award‑winning team.
Schedule Full-time | Monday–Saturday, Saturday rotation as scheduled
Work Location Status Fully on‑site at the Affton, MO Branch
About The Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise.
Why Join Scott Credit Union? Scott Credit Union has been designated a
Top Workplace
by the St. Louis Post‑Dispatch and USA Today for our people‑first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.
Benefits
11 paid holidays and competitive PTO
401(k) with employer match
Medical, dental, vision, and life insurance
Short‑Term Disability, including maternity leave
Tuition reimbursement program
“Dress for your day” policy
Career advancement opportunities
Supportive, team‑oriented culture
What You’ll Do
Identify, educate, present and cross‑sell SCU products and services to new and existing members in accordance with SCU’s member engagement model.
Meet individual sales and operational goals and assist the branch team in achieving branch goals.
Maintain cross‑functional capabilities. Process financial transitions for members including opening and closing of accounts; input, review, negotiate and close member loan application requests; process deposits and withdrawals from accounts; efficient in all teller duties as needed.
Daily open and close teller terminal, accounts for cash assigned, received, disbursed. Accurately balance to teller terminal close report and remit daily work to appropriate supervisor for disposition.
Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non‑Member Verafin Processing policy and report any positive matches to the BSA Group. Comply with BSA requirements of completing CTR and SAR.
Foster and maintain relationships with members. Provide prompt, professional, helpful, knowledgeable and courteous member service. Investigate member concerns, research and recommend resolution. Ensure we are meeting expectations with member service satisfaction results.
What You Bring
High school diploma or equivalent
Minimum one year of customer service experience
Personal computer experience to include Microsoft Office products
Is This You?
Enthused by creating meaningful connections and delivering strategic solutions
Stay focused under pressure and prioritize precision in your work
Takes initiative, owns projects, and consistently aims for high‑quality results
Looking to build a long‑term career where your skills can grow and evolve
Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.
Apply Today Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in‑person interview.
#J-18808-Ljbffr
Financial Services Representative
role at
Scott Credit Union .
Base pay range $17.69/hr - $26.53/hr
Financial Service Representative — Branch Network Department; Affton Branch Banking
Full-Time
Branch Network
Scott Credit Union is hiring a
Financial Service Representative
in
Affton, MO
to help support our members and strengthen our connection with the community. If you’re passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment – we’d be excited to welcome you to our award‑winning team.
Schedule Full-time | Monday–Saturday, Saturday rotation as scheduled
Work Location Status Fully on‑site at the Affton, MO Branch
About The Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise.
Why Join Scott Credit Union? Scott Credit Union has been designated a
Top Workplace
by the St. Louis Post‑Dispatch and USA Today for our people‑first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.
Benefits
11 paid holidays and competitive PTO
401(k) with employer match
Medical, dental, vision, and life insurance
Short‑Term Disability, including maternity leave
Tuition reimbursement program
“Dress for your day” policy
Career advancement opportunities
Supportive, team‑oriented culture
What You’ll Do
Identify, educate, present and cross‑sell SCU products and services to new and existing members in accordance with SCU’s member engagement model.
Meet individual sales and operational goals and assist the branch team in achieving branch goals.
Maintain cross‑functional capabilities. Process financial transitions for members including opening and closing of accounts; input, review, negotiate and close member loan application requests; process deposits and withdrawals from accounts; efficient in all teller duties as needed.
Daily open and close teller terminal, accounts for cash assigned, received, disbursed. Accurately balance to teller terminal close report and remit daily work to appropriate supervisor for disposition.
Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non‑Member Verafin Processing policy and report any positive matches to the BSA Group. Comply with BSA requirements of completing CTR and SAR.
Foster and maintain relationships with members. Provide prompt, professional, helpful, knowledgeable and courteous member service. Investigate member concerns, research and recommend resolution. Ensure we are meeting expectations with member service satisfaction results.
What You Bring
High school diploma or equivalent
Minimum one year of customer service experience
Personal computer experience to include Microsoft Office products
Is This You?
Enthused by creating meaningful connections and delivering strategic solutions
Stay focused under pressure and prioritize precision in your work
Takes initiative, owns projects, and consistently aims for high‑quality results
Looking to build a long‑term career where your skills can grow and evolve
Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.
Apply Today Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in‑person interview.
#J-18808-Ljbffr