Logo
Baylor Scott & White Outpatient Rehabilitation

Patient Service Specialist - Medical Front Office

Baylor Scott & White Outpatient Rehabilitation, Grapevine, Texas, us, 76099

Save Job

Patient Service Specialist - Medical Front Office 1 day ago Be among the first 25 applicants

Baylor Scott & White Institute for Rehabilitation

Grapevine, TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage: Grapevine, Southlake, Flower Mound, Roanoke, Argyle, Denton Mayhill, Coppell, The Colony

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

Benefits Of Becoming a Patient Service Specialist With Us

Health, Dental, and Vision insurance; Life insurance; Prescription coverage

Paid Time Off (PTO) and Extended Illness Days (EID)

A 401(k) retirement plan with company match

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Eligibility and effective dates vary

Looking for a Full Time Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, collect copay, schedule, billing reports, closing report and other tasks as needed.

Responsibilities

Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

Verifies patient insurance, obtains required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

Collects towards patient responsibility at each visit.

Scans and maintains medical documents.

Reconciles and posts charges daily and other reporting to ensure clean claim processing.

Responds to all request for information from patients, other departments and physicians.

Maintains office, orders supplies and manages mail.

Willingness to adjust schedule to center needs.

Travels, attends all mandatory meetings and in-service education programs.

Travels to non-home location center or other site for coverage when necessary.

HS diploma or GED is required.

Preferred Experience

Customer service experience

Knowledge of insurance verification

Healthcare, medical, or dental office administration

#J-18808-Ljbffr