County of Monterey
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Position Information Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under close supervision, Social Worker I is the entry/trainee class in the professional Social Worker series. Employees in this class are learning casework methods, procedures, policies and carry a limited non‑complex social services caseload under close supervision and receive in‑service training; are given close and constant supervision while learning social work principles, social service programs, basic casework methods and techniques, and departmental rules, regulations and procedures. Typical assignments are within child welfare and adult services programs; however, at the agency's discretion positions may be assigned to employment services to perform social services case work for employment services clients as required by department needs. As requisite skill and knowledge is developed, greater independence and the full scope of responsibility is exercised. Unless a position is permanently allocated to the Social Worker I level due to the nature of the work, employees are expected to advance to the Social Worker II after one year of satisfactory performance at the trainee level.
SUPERVISION EXERCISED AND RECEIVED Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
Duties Duties may include, but are not limited to, the following: (Note: For Social Worker I, duties are performed at the entry/trainee level.)
Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
May testify in court
May be assigned to specialized functions
Participates in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
EMPLOYMENT STANDARDS Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition Section.
Knowledge Of
Principles and practices of organization, workload management and time management
Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling
Phone etiquette and interview techniques
Socio‑economic conditions and trends
Basic principles of individual and group behavior
Current issues in the field of social welfare
Role and responsibilities of social workers
Principles of interviewing and problem‑solving methodology
Basic public welfare programs on the Federal, State, and local level
General principles of public assistance policies and programs
Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
Entering and retrieving data and narratives from automated computer systems
Basic principles and techniques of interviewing and recording of social casework
Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker
Community organization and the social problems calling for the use of public and private community resources
Basic principles involved in the nature, growth, and development of personality and in‑group processes
The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer’s, and the terminally ill
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients
Ability To
Understand and learn the agency programs, policies, and procedures
Obtain facts and recognize the relevance and significance
Organize and maintain work detail
Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others
Communicate effectively, both orally (phone and in person) and in writing
Analyze situations and adopt effective courses of action
Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations
Develop skill in interviewing case recording and interpretation
Work within a community setting and effectively use appropriate resources and services
Maintain confidentiality in accordance with legal standards and/or county regulations
Work effectively in emotionally charged or stressful settings/emergencies
Operate a personal computer and other office equipment and software
Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses
Accept and use constructive feedback
Interact professionally and respectfully with clients including difficult, hostile, or distressed clients
Respect cultural differences
Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases
Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses
Minimum Qualifications Pattern 1:
Graduation from an accredited four‑year college or university;
OR
Pattern 2:
Successful completion of thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;
AND
One (1) year of full‑time experience in the Social Service Aide, Eligibility Specialist II, Employment and Training Worker II or comparable classification;
OR
Three (3) years of full‑time experience providing direct client services to disadvantaged adults or children in a private or public agency.
Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Supplemental Information EXAMINATION INFORMATION
TRAINING & EXPERIENCE EXAMINATION – WEIGHTED 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre‑determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Education
If conditions warrant, an Experience and Education examination may be conducted in lieu of the Training and Experience examination. Please review the Experience and Education examination information below:
EDUCATION & EXPERIENCE EXAMINATION – WEIGHTED 100%
The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the classification. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
ELIGIBLE LIST INFORMATION A departmental open eligible list will be established for the county of Calaveras. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
RETTEST PERIOD Once you have taken the examination, you may not retest for six (6) months from the established eligibility date.
Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916‑909‑3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
EDUCATION DOCUMENTS If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign coursework is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
GENERAL INFORMATION This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
As part of the hiring process, a background investigation may be required.
EQUAL EMPLOYMENT OPPORTUNITY The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Additional Information
A valid driver license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case‑by‑case basis.
Position may require: pre-employment drug testing; physical and fingerprinting for a background investigation; ability to work a flexible work schedule; and ability to travel within the state and work out of the county.
Background checks are required and must be repeated every 5 years. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks.
Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
#J-18808-Ljbffr
Position Information Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under close supervision, Social Worker I is the entry/trainee class in the professional Social Worker series. Employees in this class are learning casework methods, procedures, policies and carry a limited non‑complex social services caseload under close supervision and receive in‑service training; are given close and constant supervision while learning social work principles, social service programs, basic casework methods and techniques, and departmental rules, regulations and procedures. Typical assignments are within child welfare and adult services programs; however, at the agency's discretion positions may be assigned to employment services to perform social services case work for employment services clients as required by department needs. As requisite skill and knowledge is developed, greater independence and the full scope of responsibility is exercised. Unless a position is permanently allocated to the Social Worker I level due to the nature of the work, employees are expected to advance to the Social Worker II after one year of satisfactory performance at the trainee level.
SUPERVISION EXERCISED AND RECEIVED Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
Duties Duties may include, but are not limited to, the following: (Note: For Social Worker I, duties are performed at the entry/trainee level.)
Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
May testify in court
May be assigned to specialized functions
Participates in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
EMPLOYMENT STANDARDS Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition Section.
Knowledge Of
Principles and practices of organization, workload management and time management
Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling
Phone etiquette and interview techniques
Socio‑economic conditions and trends
Basic principles of individual and group behavior
Current issues in the field of social welfare
Role and responsibilities of social workers
Principles of interviewing and problem‑solving methodology
Basic public welfare programs on the Federal, State, and local level
General principles of public assistance policies and programs
Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
Entering and retrieving data and narratives from automated computer systems
Basic principles and techniques of interviewing and recording of social casework
Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker
Community organization and the social problems calling for the use of public and private community resources
Basic principles involved in the nature, growth, and development of personality and in‑group processes
The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer’s, and the terminally ill
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients
Ability To
Understand and learn the agency programs, policies, and procedures
Obtain facts and recognize the relevance and significance
Organize and maintain work detail
Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others
Communicate effectively, both orally (phone and in person) and in writing
Analyze situations and adopt effective courses of action
Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations
Develop skill in interviewing case recording and interpretation
Work within a community setting and effectively use appropriate resources and services
Maintain confidentiality in accordance with legal standards and/or county regulations
Work effectively in emotionally charged or stressful settings/emergencies
Operate a personal computer and other office equipment and software
Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses
Accept and use constructive feedback
Interact professionally and respectfully with clients including difficult, hostile, or distressed clients
Respect cultural differences
Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases
Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses
Minimum Qualifications Pattern 1:
Graduation from an accredited four‑year college or university;
OR
Pattern 2:
Successful completion of thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;
AND
One (1) year of full‑time experience in the Social Service Aide, Eligibility Specialist II, Employment and Training Worker II or comparable classification;
OR
Three (3) years of full‑time experience providing direct client services to disadvantaged adults or children in a private or public agency.
Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Supplemental Information EXAMINATION INFORMATION
TRAINING & EXPERIENCE EXAMINATION – WEIGHTED 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre‑determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Education
If conditions warrant, an Experience and Education examination may be conducted in lieu of the Training and Experience examination. Please review the Experience and Education examination information below:
EDUCATION & EXPERIENCE EXAMINATION – WEIGHTED 100%
The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the classification. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
ELIGIBLE LIST INFORMATION A departmental open eligible list will be established for the county of Calaveras. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
RETTEST PERIOD Once you have taken the examination, you may not retest for six (6) months from the established eligibility date.
Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916‑909‑3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
EDUCATION DOCUMENTS If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign coursework is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
GENERAL INFORMATION This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
As part of the hiring process, a background investigation may be required.
EQUAL EMPLOYMENT OPPORTUNITY The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Additional Information
A valid driver license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case‑by‑case basis.
Position may require: pre-employment drug testing; physical and fingerprinting for a background investigation; ability to work a flexible work schedule; and ability to travel within the state and work out of the county.
Background checks are required and must be repeated every 5 years. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks.
Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
#J-18808-Ljbffr