County of Monterey
3 days ago Be among the first 25 applicants
Position Overview Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs.
Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or lead worker duties.
Supervision Exercised and Received Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
Examples of Duties
Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on-call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non-complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
May testify in court
May be assigned to specialized functions
Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
Carrying a caseload that includes cases with issues of moderate difficulty
Counseling or supporting clients with complex or specialized needs; provides crisis intervention
Providing self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills
Obtaining and evaluating policy, medical, and psychological reports
May serve as mentor to staff, orients staff, provides training and guidance on cases
Employment Standards: Knowledge Of
Principles and practices of organization, workload management and time management
Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling
Phone etiquette and interview techniques
Socio-economic conditions and trends
Basic principles of individual and group behavior
Current issues in the field of social welfare
Role and responsibilities of social workers
Principles of interviewing and problem-solving methodology
Basic public welfare programs on the Federal, State, and local level
General principles of public assistance policies and programs
Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
Entering and retrieving data and narratives from automated computer systems
Basic principles and techniques of interviewing and recording of social casework
Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker
Community organization and the social problems calling for the use of public and private community resources
Basic principles involved in the nature, growth, and development of personality and in-group processes
The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients
Employment Standards: Ability To
Understand and learn the agency programs, policies, and procedures
Obtain facts and recognize the relevance and significance
Organize and maintain work detail
Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others
Communicate effectively, both orally (phone and in person) and in writing
Analyze situations and adopt effective courses of action
Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations
Develop skill in interviewing case recording and interpretation
Work within a community setting and effectively use appropriate resources and services
Maintain confidentiality in accordance with legal standards and/or county regulations
Work effectively in emotionally charged or stressful settings/emergencies
Operate a personal computer and other office equipment and software
Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses
Accept and use constructive feedback
Interact professionally and respectfully with clients including difficult, hostile, or distressed clients
Respect cultural differences
Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases
Minimum Qualifications Pattern 1: One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county.
Pattern 2: One (1) year of full-time social work case management experience AND thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science. Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Supplemental Information Training & Experience Examination – Weighted 100% The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre‑determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Eligible List Information A departmental open eligible list will be established for the county of Amador. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
Retest Period Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.
Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at
mssprogram@calhr.ca.gov
or 916-909-3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
Education Documents If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
General Information This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. As part of the hiring process, a background investigation may be required.
Equal Employment Opportunity The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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Position Overview Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs.
Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or lead worker duties.
Supervision Exercised and Received Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
Examples of Duties
Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on-call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non-complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
May testify in court
May be assigned to specialized functions
Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
Carrying a caseload that includes cases with issues of moderate difficulty
Counseling or supporting clients with complex or specialized needs; provides crisis intervention
Providing self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills
Obtaining and evaluating policy, medical, and psychological reports
May serve as mentor to staff, orients staff, provides training and guidance on cases
Employment Standards: Knowledge Of
Principles and practices of organization, workload management and time management
Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling
Phone etiquette and interview techniques
Socio-economic conditions and trends
Basic principles of individual and group behavior
Current issues in the field of social welfare
Role and responsibilities of social workers
Principles of interviewing and problem-solving methodology
Basic public welfare programs on the Federal, State, and local level
General principles of public assistance policies and programs
Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
Entering and retrieving data and narratives from automated computer systems
Basic principles and techniques of interviewing and recording of social casework
Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker
Community organization and the social problems calling for the use of public and private community resources
Basic principles involved in the nature, growth, and development of personality and in-group processes
The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients
Employment Standards: Ability To
Understand and learn the agency programs, policies, and procedures
Obtain facts and recognize the relevance and significance
Organize and maintain work detail
Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others
Communicate effectively, both orally (phone and in person) and in writing
Analyze situations and adopt effective courses of action
Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations
Develop skill in interviewing case recording and interpretation
Work within a community setting and effectively use appropriate resources and services
Maintain confidentiality in accordance with legal standards and/or county regulations
Work effectively in emotionally charged or stressful settings/emergencies
Operate a personal computer and other office equipment and software
Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses
Accept and use constructive feedback
Interact professionally and respectfully with clients including difficult, hostile, or distressed clients
Respect cultural differences
Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases
Minimum Qualifications Pattern 1: One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county.
Pattern 2: One (1) year of full-time social work case management experience AND thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science. Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Supplemental Information Training & Experience Examination – Weighted 100% The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre‑determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Eligible List Information A departmental open eligible list will be established for the county of Amador. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
Retest Period Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.
Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at
mssprogram@calhr.ca.gov
or 916-909-3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
Education Documents If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
General Information This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. As part of the hiring process, a background investigation may be required.
Equal Employment Opportunity The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
#J-18808-Ljbffr