State Farm
Customer Service Representative – State Farm Agent Team Member
State Farm, Riverdale, Georgia, United States, 30274
Benefits
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Dental insurance
Vision insurance
Role Description Join a local State Farm agency where your career can grow as fast as your ambition. As a Customer Service Representative, you’ll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. This entry‑level position is perfect for someone who wants a long‑term career path in the insurance industry. You’ll gain hands‑on experience, build valuable skills, and advance into licensed roles as you grow.
Compensation & Incentives
Competitive hourly pay
Monthly bonus opportunities tied to sales and performance
Incentives for meeting individual and team goals
Career advancement pathways into licensed positions and higher‑earning roles
Professional development and ongoing skill‑building
Responsibilities
Provide friendly, professional service to customers by phone, email, and in‑office
Process policy changes, billing questions, and general service requests
Assist customers through claims with clarity and care
Identify customer needs and recommend additional coverage options
Support agency sales goals through cross‑selling, upselling, and proactive outreach
Maintain accurate records and follow State Farm procedures
Contribute to a positive, energetic, team‑focused office environment
Qualifications
Ability to obtain required insurance licenses (Property & Casualty; Life & Health a plus)
Strong communication and customer service skills
Comfortable learning new systems and working in a fast‑paced environment
Motivated by goals, growth, and earning potential
Reliable, organized, and team‑oriented
Customer service experience helpful but not required
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Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Dental insurance
Vision insurance
Role Description Join a local State Farm agency where your career can grow as fast as your ambition. As a Customer Service Representative, you’ll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. This entry‑level position is perfect for someone who wants a long‑term career path in the insurance industry. You’ll gain hands‑on experience, build valuable skills, and advance into licensed roles as you grow.
Compensation & Incentives
Competitive hourly pay
Monthly bonus opportunities tied to sales and performance
Incentives for meeting individual and team goals
Career advancement pathways into licensed positions and higher‑earning roles
Professional development and ongoing skill‑building
Responsibilities
Provide friendly, professional service to customers by phone, email, and in‑office
Process policy changes, billing questions, and general service requests
Assist customers through claims with clarity and care
Identify customer needs and recommend additional coverage options
Support agency sales goals through cross‑selling, upselling, and proactive outreach
Maintain accurate records and follow State Farm procedures
Contribute to a positive, energetic, team‑focused office environment
Qualifications
Ability to obtain required insurance licenses (Property & Casualty; Life & Health a plus)
Strong communication and customer service skills
Comfortable learning new systems and working in a fast‑paced environment
Motivated by goals, growth, and earning potential
Reliable, organized, and team‑oriented
Customer service experience helpful but not required
#J-18808-Ljbffr