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MedLink Georgia

Bilingual Front Office Assistant

MedLink Georgia, Clayton, Georgia, United States, 30525

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Bilingual Front Office Assistant Organization:

MedLink Georgia, Inc.

Location:

MedLink Rabun Imaging

Job Type:

Full-Time

About Us:

MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our Imaging location, we serve a diverse population with a focus on accessible, compassionate family medicine.

Position Overview:

MedLink Banks is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities

Greet patients warmly and professionally upon arrival

Manage check-in and check-out processes

Schedule and confirm patient appointments

Verify insurance coverage and update patient records

Collect co-pays and outstanding balances

Answer multi-line phone system and route calls appropriately

Maintain patient confidentiality and adhere to HIPAA regulations

Support clinic operations by collaborating with providers and clinical staff

Qualifications

High school diploma or equivalent required

Previous experience in a medical front office or customer service role preferred

Familiarity with electronic medical records (eClinicalWorks experience is a plus)

Strong communication, organizational, and multitasking skills

Ability to work well under pressure in a fast-paced environment

Bilingual (English/Spanish) is a plus but not required

Benefits

Competitive salary & benefits package

Supportive and team-oriented work environment

Opportunities for career growth

Meaningful work serving the local community

Join us at MedLink GA and make a difference in patient care!

Salary: $16.50 - $17.50 per hour

Job Posted by ApplicantPro

Seniority Level Entry level

Employment Type Full-time

Job Function Other

Industries Hospitals and Health Care

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