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Rogers Group Inc.

Customer Service Representative

Rogers Group Inc., Cord, Arkansas, United States, 72524

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About Rogers Group Rogers Group, Inc. (RGI) is a privately held aggregate and asphalt highway construction company headquartered in Nashville, serving 12 states with over 3,000 employees. With 86 quarries and 56 asphalt plants, RGI is the largest privately held aggregate producer in the United States.

Job Overview Position: CUSTOMER SERVICE REPRESENTATIVE/Administrative Support

Location: Cord, Arkansas quarry.

The successful candidate will be a motivated, safety conscious individual with strong multi‑tasking skills, responsible for administrative duties, operating the proprietary Truck Scale system, taking customer orders, and dispatching trucks.

Key Responsibilities

Provide friendly, professional, and thorough customer service

Take and input customer orders

Dispatch trucks for delivery of materials

Assist sales staff with customer service responsibilities

Promote team atmosphere at location and across the division

Perform other duties as requested by Managers

Qualifications

High school diploma required

Previous CSR/dispatch or payroll experience is a plus

Proficiency with Microsoft Office applications

Excellent customer service and communication skills

Detail oriented with high accuracy; able to multi‑task

Ability to work with minimal supervision

Must pass a pre‑employment drug screen

Must provide valid I‑9 documentation

Job Details

Full Time / Permanent

Must be willing to work overtime

Mon‑Fri, typical hours 45‑50 per week (6a‑3p or 7a‑4p)

Occasional Saturday required

Benefits

Medical, Dental, Vision Insurance and Health Savings Account with annual company contribution

Group Life and Accidental Death & Dismemberment insurance

401(k) with company contribution and match after one year of service

Short‑ and Long‑Term Disability

Paid holidays including Christmas shutdown

Paid vacation after 180‑day probationary period, accrued based on years of service

Annual performance‑based merit increases

Career growth and advancement opportunities

EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status. #J-18808-Ljbffr