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Dairy Farmers of America

Dispatcher

Dairy Farmers of America, New York, New York, United States

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Overview General Purpose:

Provide quality customer service to our customers and drivers while minimizing costs of hauling through effective dispatching of loads.

Duties and Responsibilities

Direct the daily distribution of raw milk loads to cover orders, maintain customer schedules and monitor for changes

Contact drivers with daily delivery schedules

Serve as contact for all customer changes and distressed loads.

Monitor milk movements to assure all producers remain qualified during qualifying months and between Federal Orders. Maximize diversions and transportation credits where applicable

Monitor secondary freight costs and work to minimize those costs when scheduling deliveries. Coordinate dispatching and maintain records of all loadouts

Communicate customer issues to Field Manager. Communicate driver issues to Lead Dispatcher and Location Manager

Be part of on-call rotation including periodic evenings, weekends and some holidays

The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required

This is a full time position

Pay and Benefits

Competitive pay

Medical

Dental

Vision

401k Employer Match

Generous vacation

We are proud to offer access to your wages on-demand, no need to wait for pay day!

And more...

Education and Experience High School Diploma or GED or equivalent preferred

One or more years of related experience in dairy/field/hauling preferred

Necessary Knowledge, Skills and Abilities

Excellent telephone, problem-solving, and people skills

Good attention to detail and ability to multi-task

Good computer skills including MS Office software (Excel, Word)

Experience with SAP business software a plus

Ability to switch between tasks frequently

Answer general questions and direct callers to appropriate people

Friendly and polite voice and demeanor

Ability to operate in a team environment by communicating effectively

Moderate level of mechanical aptitude

Valid driver's license with no significant violations or restrictions

Must be able to read, write and speak English

An Equal Opportunity Employer

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