Space Coast Credit Union
Teller/Customer Service
Join our team as a Member Service Specialist (Teller/Customer Service) in the Port Orange Branch. Deliver exceptional service by assisting members with deposits, loans, and new account processing. Assess member needs, provide tailored recommendations for SCCU products, and resolve any issues efficiently.
About SCCU Space Coast Credit Union (SCCU) has proudly served our community since 1951. We are a not‑for‑profit financial institution dedicated to putting our members first. With over 685,000 members and $9 billion in assets, we prioritize supporting our members and fostering a collaborative environment for our team.
Schedule
Full Time during Branch hours of operation: Monday – Friday 7:45 am – 6:15 pm.
Saturdays, alternated on rotation: 8:45 am – 1:15 pm.
Key Responsibilities
Consistently demonstrates effective sales and service skills by meeting established goals.
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
Periodically serves as floor manager to assess walk‑in members’ needs, directs them to the appropriate information source, and ensures maximum lobby efficiency, minimizing member waiting time.
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed expectations.
Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error‑free work.
Requirements
6+ months of customer service and/or cash handling experience preferred.
High School Diploma or equivalency.
Compensation
Starting Salary: $17.46 – $18.50 per hour.
Bonus Opportunity: Eligible for one SCCU annual bonus.
Benefits
Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
Financial Perks: 401(k) match (5 %), HSA match, and SCCU‑paid insurance (short/long‑term disability, life insurance).
Education Support: Tuition reimbursement after one year of service.
Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts: Lower rates on loans, credit cards, and no‑fee SCCU accounts.
Seniority Level Entry level
Employment Type Full‑time
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About SCCU Space Coast Credit Union (SCCU) has proudly served our community since 1951. We are a not‑for‑profit financial institution dedicated to putting our members first. With over 685,000 members and $9 billion in assets, we prioritize supporting our members and fostering a collaborative environment for our team.
Schedule
Full Time during Branch hours of operation: Monday – Friday 7:45 am – 6:15 pm.
Saturdays, alternated on rotation: 8:45 am – 1:15 pm.
Key Responsibilities
Consistently demonstrates effective sales and service skills by meeting established goals.
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
Periodically serves as floor manager to assess walk‑in members’ needs, directs them to the appropriate information source, and ensures maximum lobby efficiency, minimizing member waiting time.
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed expectations.
Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error‑free work.
Requirements
6+ months of customer service and/or cash handling experience preferred.
High School Diploma or equivalency.
Compensation
Starting Salary: $17.46 – $18.50 per hour.
Bonus Opportunity: Eligible for one SCCU annual bonus.
Benefits
Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
Financial Perks: 401(k) match (5 %), HSA match, and SCCU‑paid insurance (short/long‑term disability, life insurance).
Education Support: Tuition reimbursement after one year of service.
Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts: Lower rates on loans, credit cards, and no‑fee SCCU accounts.
Seniority Level Entry level
Employment Type Full‑time
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