Happy State Bank
The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the bank’s growth by promoting and cross‑selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. (15% of the time)
Sets up, closes and balances teller station. (10% of the time)
Records sales of monetary instruments. (5% of the time)
Assists customers with inquiries in person or by telephone. (10% of the time)
Maintains neat and well‑stocked teller area. (5% of the time)
Cross‑sells bank products and services. (5% of the time)
Follows limits established for protection of customer accounts and bank safety and soundness. (5% of the time)
Adheres to bank policies and procedures. (5% of the time)
Lift coin bags up to 50 lbs.
Assists with balancing Vault, ATM, Night Drop, and Coin Machine. (5% of the time)
Assists with proper scanning of bank documents and proof work. (5% of the time)
Exercise judgment when applying holds and making check cashing decisions. (10% of the time)
Cross‑train to be available to open basic new consumer accounts. (5% of the time)
Adheres to work schedule. Must be flexible in availability for work schedule. (5% of the time)
Maintains positive, friendly and professional attitude and appearance. (5% of the time)
May be required to work an alternative location within the region or market.
The ability to work in a constant state of alertness and in a safe manner.
Completes required BSA/AML training and other compliance training as assigned. (quarterly)
Perform any other related duties as required or assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out simple multi‑step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated.
WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL ACTIVITIES Semi‑repetitive, low physical. Semi‑repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Must have a high school diploma or general education degree (GED).
Must be able to effectively communicate information and respond to questions in person‑to‑person and small group situations.
Must have basic math skills and 10‑key.
Must have cash handling experience in a business environment.
Must be able to maintain a positive, friendly and professional attitude and appearance.
May be required to work an alternative location within the region or market.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. (15% of the time)
Sets up, closes and balances teller station. (10% of the time)
Records sales of monetary instruments. (5% of the time)
Assists customers with inquiries in person or by telephone. (10% of the time)
Maintains neat and well‑stocked teller area. (5% of the time)
Cross‑sells bank products and services. (5% of the time)
Follows limits established for protection of customer accounts and bank safety and soundness. (5% of the time)
Adheres to bank policies and procedures. (5% of the time)
Lift coin bags up to 50 lbs.
Assists with balancing Vault, ATM, Night Drop, and Coin Machine. (5% of the time)
Assists with proper scanning of bank documents and proof work. (5% of the time)
Exercise judgment when applying holds and making check cashing decisions. (10% of the time)
Cross‑train to be available to open basic new consumer accounts. (5% of the time)
Adheres to work schedule. Must be flexible in availability for work schedule. (5% of the time)
Maintains positive, friendly and professional attitude and appearance. (5% of the time)
May be required to work an alternative location within the region or market.
The ability to work in a constant state of alertness and in a safe manner.
Completes required BSA/AML training and other compliance training as assigned. (quarterly)
Perform any other related duties as required or assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out simple multi‑step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated.
WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL ACTIVITIES Semi‑repetitive, low physical. Semi‑repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Must have a high school diploma or general education degree (GED).
Must be able to effectively communicate information and respond to questions in person‑to‑person and small group situations.
Must have basic math skills and 10‑key.
Must have cash handling experience in a business environment.
Must be able to maintain a positive, friendly and professional attitude and appearance.
May be required to work an alternative location within the region or market.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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