Bridgestone Retail Operations, LLC
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. Job Category
Retail Position Summary
The Retail Sales and Service Technician (SST) is a unique hybrid role in stores, intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and flex between interacting/serving the customer and completing basic vehicle service tasks as required. Pay Range: $15.20 – $22.71 Responsibilities
Customer service, sales, and customer issue resolution – 75%. Basic vehicle service tasks (oil, tires, fluids) – 25%. Store operations: opening/closing, inventory, displays – as needed. Growth and Career Development
May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Qualifications
High School Diploma or equivalent. Valid automobile driver's license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset. Previous consumer retail sales experience. Previous automotive experience is a plus. Previous management/supervisory experience is a plus. Benefits
Medical, Dental and Vision – Starting day 1 for all teammates. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. Values
Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: What makes our teams different is our drive to do things right, always, together. What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long‑term well‑being. A diverse and inclusive team. Equal Employment Opportunity
Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility
If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Seniority level
Entry level Employment type
Full‑time Job function
Information Technology Industries
Retail
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. Job Category
Retail Position Summary
The Retail Sales and Service Technician (SST) is a unique hybrid role in stores, intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and flex between interacting/serving the customer and completing basic vehicle service tasks as required. Pay Range: $15.20 – $22.71 Responsibilities
Customer service, sales, and customer issue resolution – 75%. Basic vehicle service tasks (oil, tires, fluids) – 25%. Store operations: opening/closing, inventory, displays – as needed. Growth and Career Development
May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Qualifications
High School Diploma or equivalent. Valid automobile driver's license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset. Previous consumer retail sales experience. Previous automotive experience is a plus. Previous management/supervisory experience is a plus. Benefits
Medical, Dental and Vision – Starting day 1 for all teammates. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. Values
Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: What makes our teams different is our drive to do things right, always, together. What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long‑term well‑being. A diverse and inclusive team. Equal Employment Opportunity
Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility
If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Seniority level
Entry level Employment type
Full‑time Job function
Information Technology Industries
Retail
#J-18808-Ljbffr