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Relais & Châteaux

AM Room Attendant

Relais & Châteaux, Baltimore, Maryland, United States, 21276

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Overview The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.

We are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas. Candidate

must

have hotel housekeeping experience.

Responsibilities

Clean and prepare guest rooms according to established standards

Maintain the cleanliness of hotel common spaces and "back of house" areas

Ensure all rooms are properly stocked with necessary amenities

Report any maintenance issues or deficiencies to the appropriate department

Handle guest requests promptly and professionally

Maintain the confidentiality and security of all guest rooms

Collaborate with team members to ensure efficient room turnover

Adhere to all safety and sanitation protocols

Perform any additional tasks as requested by management

Qualifications

Proven experience as a Room Attendant in a hotel setting

must .

Strong attention to detail and commitment to maintaining high cleanliness standards

Excellent customer service skills with a friendly and professional demeanor

Ability to work efficiently with minimal supervision

Strong time management and prioritization skills

Physical stamina to stand, walk, and lift throughout the shift

Flexibility to work various shifts, including weekends and holidays

Knowledge of standard cleaning procedures and products

Ability to follow instructions and adhere to safety guidelines

Basic English language proficiency for effective communication

Team-oriented mindset with a willingness to assist colleagues as needed

Additional Information Individuals without hotel housekeeping experience will not be considered.

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