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Action Behavior Centers

Patient Account Specialist RCM

Action Behavior Centers, Austin, Texas, us, 78716

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Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism Spectrum. Founded in Austin, Texas, we are looking for a motivated, top‑notch Revenue Cycle/Patient Account Specialist who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put – we are different, and we aim to be the best. The right candidate

will be a natural self‑starter

with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.

Required

When you upload your resume, please upload it in PDF format

Be prepared to discuss past accomplishments and experience

2-5 years of Patient AR experience

A bachelor's degree from an accredited university is preferred

High School Diploma or equivalent required

Must be able to report in person to our Headquarters located in Austin, TX

Responsibilities

Generate patient invoices

Track incoming patient payments

Set up patient payment plans

Process patient payments and refunds

Identify discrepancies in patient accounts and resolve them

Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies

Negotiate any overdue balance to recover payment from patients

Educate families on their benefit structure and financial obligations

Great attitude and ability to work autonomously

Prioritize and complete all work in an accurate, effective, and efficient manner

Perform detailed follow‑up activities on assigned accounts according to procedures

Contribute to team goals by accomplishing related tasks as needed

Enjoy a team‑player mindset

Proficient in using computer applications like Excel and Word

Experience with Central Reach and Paragon

Benefits

Competitive Salary ($40,000 – $45,000)

PTO and 10 days of paid holidays

Health, dental, and vision insurance

A fun, relaxed work environment with a great team

Job training

Monthly incentive program based on targets and performance

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or any other protected status.

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