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The TRIGO Group

Area Manager

The TRIGO Group, Corinth, Mississippi, us, 38835

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TRIGO Global Quality Solutions is seeking to fill an Area Manager position in Corinth, MS. The pay starts at $58k a year and is a first shift.

Overall Purpose Optimizing operational performance for all sites within a specified region.

Ensuring client overall satisfaction by addressing their needs quickly and effectively.

Organizing & coordinating teams in the region to fulfill jobs/missions, managing teams and ensuring good social climate at the sites.

Prepare sites and teams for Technical resource requirements.

Support and contribute to the company Quality Policies & QMS.

Reports to Director of Operations.

Responsibilities Client relationship & Business development

Being the TRIGO face within region, assist all sites in region to guarantee client satisfaction and building a solid relationship. (incl. support to claim management)

Ensuring clear and transparent communication to all clients in region.

Developing business with existing clients in region on farming, and up selling (support provided by Sales for the quotation preparation and/or negotiation)

Providing regional information on new client opportunities to Sales teams, and providing them insight for the quotations

Monitoring competition (services, prices...) at regional level

Assist in contributing to and/or making proper quotations within region.

Operations

Monitor the regions financials to ensure progress toward set organizational goals

Monitor regions contracts/missions for proper documentation/information

Making sure operational management tools, and monitoring tools are up-to-date, with accurate information

Ensuring compliance with established KPI for each site within region.

Ensuring continuous improvement to optimize services provided within region.

Visit/contact all sites on a regular basis

Demonstrates commitment to reduce the risk of workplace accidents

Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

Monitor overall service provided within region and all sites daily

Ensuring staff availability and qualifications to perform the missions within region

Assist in developing and retaining teams within region

Working with recruiting at regional level to maintain levels at all sites considering turnover and new business

Technical

Analyzing technical requirements within the region (existing or upcoming)

Assist in pulling technical resources when needed to anticipate and address client needs

Supporting development of technical expertise at regional level

Knowledge, skills, abilities Hard skills

Full proficiency in local language

Proficiency in English

Computer skills – Microsoft Office (Excel basics), Outlook

Writing Work Instruction

Values & attitudes Global team spirit

Team player

Caring for people

Open-minded

Excellence

Reactive

Resilient to pressure

Rigorous

Customer focus

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Innovative

Daring

Work experience Overall recommendations

5+ years of work experience in automotive and/or manufacturing

Operational/Quality background with overview capabilities

Management responsibilities (operational and HR)

Exposed to client relationship

Exposed to recognizing and solving operational and customer issues

Education background Overall recommendations

4-year degree

About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions EEO Statement TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

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