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Performance Contracting Group

Senior Technical Training Specialist

Performance Contracting Group, Lenexa, Kansas, United States

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Posted Tuesday, December 30, 2025 at 6:00 AM

Company Overview Performance Contracting Group is a national employee‑owned specialty contractor that offers quality services and products to the commercial, industrial, and non‑residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Job Summary We are seeking a talented Senior Technical Training Specialist to join our team in Lenexa, Kansas, at our corporate headquarters. Situated within the Information Technology (IT) department at PCG, the Technical Training team is on a mission to drive application adoption and elevate the utilization of technology across the organization. We support the Business by helping employees use the technology available to increase productivity and improve their day‑to‑day lives. This includes introducing new applications, sharing updates and changes to existing tools, and providing resources that enable employees to build their technical knowledge and skills throughout their Ownership at PCG. We own the creation, delivery, and maintenance of technical training content throughout the lifecycle of use. We work in parallel with Agile software development teams to advocate for learner needs throughout the project and develop support resources, setting employees up for success on Day 1. We also work hand‑in‑hand with Application Support and the Service Desk to ensure we can provide resources that proactively answer questions employees may have when they reach out.

Core Responsibilities – The right person is able to

Conduct research to build and maintain level of expertise on core technology, IT applications, and business strategies

Build relationships throughout the organization to identify and address gaps in user training

Develop effective training presentations, tutorials, instructor and student guides, practice activities, assessments, and evaluations in varied formats

Create, review, and update resource materials as indicated by user feedback, application updates, and stakeholder requests

Facilitate live, instructor‑led training sessions with groups or individuals in a variety of settings (in‑person, on‑site, virtual)

Maintain and communicate training schedules with end users and stakeholders

Support strategic project planning, including needs analysis, during the project kick‑off

Help technical managers, IT developers, and specialists convey complex technical concepts and business/data workflows to non‑technical audiences

Collect and maintain training data to measure training engagement and effectiveness and to support department key performance indicators

Coordinate external vendor‑provided training with end users

Basic Requirements

College degree in Education, Organizational Development, or IT‑related field preferred

2+ years of experience using content authoring tools (Articulate 360, Camtasia, Adobe Creative Suite, Canva, etc.)

5+ years of experience designing, creating, and delivering technical training solutions

Ability and willingness to travel up to 20% annually

Able to work on‑site full‑time (1 day/week remote after 90 days)

Skills – We’re looking for someone who

Has exceptional oral and written communication skills, with experience in creating and delivering technical content to both technical and non‑technical audiences at all organizational levels

Has expert‑level mastery working in Microsoft 365 productivity applications, SharePoint, and content authoring tools

Applies adult learning theory, instructional design principles, and business acumen to ensure learning activities are relevant and reasonable within the context of stakeholder needs

Demonstrates effective customer service and consultation skills when partnering with stakeholders across the organization

Understands software delivery methodology, emerging cloud technologies, and DevOps principles

Has a passion for continuous learning and conducts independent research to identify new workplace technologies, learning and development trends, and credible content to share with team members and learners

Thinks creatively and explores innovative training solutions

Gives, receives, and applies feedback constructively and professionally

Strives to support a collaborative and inclusive culture through humility and empathy

Is self‑motivated to deliver consistent results and seeks to support teammates in accomplishing team goals

Preferred Requirements

APTD or CPTD Certification

Experience in the construction industry

Local to the Kansas City Metro area

Benefits

Competitive pay

Employee stock ownership plan (ESOP)

401(k) retirement savings plan with match

Medical, prescription drug, dental, and vision insurance plans with flexible spending account option

Life insurance, AD&D, and disability benefits

Employee assistance program (EAP)

Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug‑free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG’s Drug‑Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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