ITG Communications, LLC
Human Resources Assistant
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ITG Communications, LLC
Job Description The Human Resources Assistant supports day‑to‑day HR operations and employee lifecycle activities across multiple areas including onboarding, employee communications, records management, and HR system maintenance. This role acts as a key liaison between HR and employees to ensure high‑quality service and timely resolution of inquiries. The HR Specialist plays an integral role in delivering a positive employee experience and supporting the administrative backbone of HR operations.
Responsibilities
Coordinate and facilitate new hire onboarding, including orientation, system access, and required documentation
Serve as the first point of contact for general HR inquiries regarding policies, benefits, and processes
Maintain and update employee records in HRIS systems and ensure compliance with documentation standards
Process employee status changes such as transfers, terminations, and position changes
Support the administration of HR programs including training, surveys, and engagement initiatives
Assist in the preparation of standard HR reports and ad hoc requests
Maintain physical and digital personnel files in accordance with regulatory requirements
Schedule and support HR meetings, interviews, and internal events
Ensure smooth communication and follow‑up between HR, Payroll, Operations, and Recruiting
Assist with the coordination of employee recognition, wellness, and retention programs
Requirements
Education: High School Diploma or GED required. Associate’s or Bachelor’s degree in Human Resources or related field preferred.
Experience:
1–2 years of experience in an administrative or HR support role
Familiarity with HR practices, employment documentation, and confidentiality requirements
Prior experience with HRIS platforms preferred (e.g., ADP, FUSE)
Key Measures / Key Performance Indicators
Accuracy and timeliness of onboarding and employee transactions
Completion and compliance of HR documentation and records
Resolution time for employee inquiries and requests
Quality and consistency of data in HR systems
Responsiveness to internal stakeholders and cross‑functional coordination
Exposure
Clerical and administrative processes within a fast‑paced environment
Working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Experience interacting with employees across different locations or departments
Factors critical to success at ITG Communications for this position
Ability to maintain confidentiality and handle sensitive information
Strong organizational and time management skills
Clear communication and commitment to service excellence
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Visual and hearing acuity for employee support and document review
Occasional lifting of up to 10 pounds
Ability to travel locally or regionally as needed for onboarding or HR events
Additional Comments ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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ITG Communications, LLC
Job Description The Human Resources Assistant supports day‑to‑day HR operations and employee lifecycle activities across multiple areas including onboarding, employee communications, records management, and HR system maintenance. This role acts as a key liaison between HR and employees to ensure high‑quality service and timely resolution of inquiries. The HR Specialist plays an integral role in delivering a positive employee experience and supporting the administrative backbone of HR operations.
Responsibilities
Coordinate and facilitate new hire onboarding, including orientation, system access, and required documentation
Serve as the first point of contact for general HR inquiries regarding policies, benefits, and processes
Maintain and update employee records in HRIS systems and ensure compliance with documentation standards
Process employee status changes such as transfers, terminations, and position changes
Support the administration of HR programs including training, surveys, and engagement initiatives
Assist in the preparation of standard HR reports and ad hoc requests
Maintain physical and digital personnel files in accordance with regulatory requirements
Schedule and support HR meetings, interviews, and internal events
Ensure smooth communication and follow‑up between HR, Payroll, Operations, and Recruiting
Assist with the coordination of employee recognition, wellness, and retention programs
Requirements
Education: High School Diploma or GED required. Associate’s or Bachelor’s degree in Human Resources or related field preferred.
Experience:
1–2 years of experience in an administrative or HR support role
Familiarity with HR practices, employment documentation, and confidentiality requirements
Prior experience with HRIS platforms preferred (e.g., ADP, FUSE)
Key Measures / Key Performance Indicators
Accuracy and timeliness of onboarding and employee transactions
Completion and compliance of HR documentation and records
Resolution time for employee inquiries and requests
Quality and consistency of data in HR systems
Responsiveness to internal stakeholders and cross‑functional coordination
Exposure
Clerical and administrative processes within a fast‑paced environment
Working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Experience interacting with employees across different locations or departments
Factors critical to success at ITG Communications for this position
Ability to maintain confidentiality and handle sensitive information
Strong organizational and time management skills
Clear communication and commitment to service excellence
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Visual and hearing acuity for employee support and document review
Occasional lifting of up to 10 pounds
Ability to travel locally or regionally as needed for onboarding or HR events
Additional Comments ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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