Arc Energy Services
Human Resources Benefits Coordinator
Arc Energy Services, Rock Hill, South Carolina, United States, 29732
About Us
We are a veteran owned contractor, providing project, maintenance, and outage support throughout the United States. Over the past 15 years we have proven to be a trusted partner for our clients while providing services that help power the world.
Summary The HR Benefits Coordinator is responsible for the day-to-day administration and support of employee benefit programs. This role serves as a primary contact for benefit inquiries, processes benefit enrollments and changes, and ensures accurate benefit data within HR systems. The ideal candidate is detail-oriented, customer-service focused, and experienced in benefits administration in a fast-paced environment.
Responsibilities
Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
Process new hire benefit enrollments, qualifying life event changes, and terminations
Serve as the primary point of contact for employee benefit questions and issue resolution
Assist employees with understanding plan options and eligibility guidelines
Support annual open enrollment activities including communications and data entry
Maintain accurate benefit records within HRIS and carrier systems
Audit benefit deductions and reconcile discrepancies with payroll
Coordinate with benefit carriers and brokers as needed
Assist with FMLA, leave of absence tracking, and related documentation
Generate and maintain benefits-related reports and metrics
Ensure compliance with federal and state benefit regulations (COBRA, ACA, ERISA, etc.)
Assist in developing benefits communication materials and education initiatives
Support wellness or employee engagement programs related to benefits
Qualifications
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Minimum 5 years’ experience in benefits administration or HR support role
Working knowledge of common benefit plans and HR/benefits terminologyExperience with HRIS and/or benefits enrollment systems
Strong attention to detail and accuracy in data processing
Excellent communication and customer service skills
Ability to manage confidential information with discretion
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in construction, industrial, manufacturing, or multi-site environment
Familiarity with FMLA, ACA tracking, and COBRA processing
HR certification (SHRM-CP, PHR, or CEBS) a plus
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Summary The HR Benefits Coordinator is responsible for the day-to-day administration and support of employee benefit programs. This role serves as a primary contact for benefit inquiries, processes benefit enrollments and changes, and ensures accurate benefit data within HR systems. The ideal candidate is detail-oriented, customer-service focused, and experienced in benefits administration in a fast-paced environment.
Responsibilities
Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
Process new hire benefit enrollments, qualifying life event changes, and terminations
Serve as the primary point of contact for employee benefit questions and issue resolution
Assist employees with understanding plan options and eligibility guidelines
Support annual open enrollment activities including communications and data entry
Maintain accurate benefit records within HRIS and carrier systems
Audit benefit deductions and reconcile discrepancies with payroll
Coordinate with benefit carriers and brokers as needed
Assist with FMLA, leave of absence tracking, and related documentation
Generate and maintain benefits-related reports and metrics
Ensure compliance with federal and state benefit regulations (COBRA, ACA, ERISA, etc.)
Assist in developing benefits communication materials and education initiatives
Support wellness or employee engagement programs related to benefits
Qualifications
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Minimum 5 years’ experience in benefits administration or HR support role
Working knowledge of common benefit plans and HR/benefits terminologyExperience with HRIS and/or benefits enrollment systems
Strong attention to detail and accuracy in data processing
Excellent communication and customer service skills
Ability to manage confidential information with discretion
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in construction, industrial, manufacturing, or multi-site environment
Familiarity with FMLA, ACA tracking, and COBRA processing
HR certification (SHRM-CP, PHR, or CEBS) a plus
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