City of Rochester (NY)
Human Resource Assistant- Open Competitive Exam
City of Rochester (NY), Rochester, New York, United States
The employee in this position is responsible for the delivery of an array of day-to-day services to the Department of Human Resources customers. Primary responsibilities include the performance and coordination of workflow within the bureau to deliver efficient and effective human resource services and to learn the purposes and interactions of the various department specialty area functions in a civil service environment. Human Resource Assistants perform a variety of tasks which support established programs and services. Performs related work as required.
Initiates and monitors transactions for conformance with established policies and procedures in specified areas of human resource management (for example, but not limited to, Administration, Benefits, Civil Service, Staffing , Labor Relations, Training, Health & Safety, etc;)
Applies and interprets policies and procedures in personnel actions and activities, under the guidance of the specialty area supervisor;
Consults with others internally and externally to resolve issues in personnel specialty areas;
Collects, compiles, and analyzes information and data about program activities, researches personnel actions, and program or procedural changes, and identifies alternatives and makes recommendations;
Responds to inquiries, within specialty area guidelines, regarding policies, procedures, compliance, reporting, etc;
Writes standard correspondence and documentation related to specialty area personnel activities, and drafts material related to non-routine matters;
Prepares reports and analyzes trends for specialty area;
Maintains a variety of reports, and updates databases;
Coordinates specialty area events, as needed.
High School Diploma or Equivalent, PLUS either A, B, or C: A.Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Risk Management or related field AND six (6) months experience in a human resource function which primarily involved all of the following: client interaction and evaluation for compliance within a human resource specialty area which involved application of human resource policies, rules, or regulations;
OR
B.Associate’s degree in any field and one (1) year of experience as described in Section A;
OR
C.Two (2) years of experience as described in Section A.
*Candidates who expect to receive this degree or diploma by August 1, 2026, may participate in the examination. If successful on the examination, you will not be certified for appointment until you have submitted proof of completion of the requirements to the City of Rochester Examination Administration Unit. Proof must be submitted no later than 2 (two) months after the completion of your degree or diploma; failure to do so will result in the removal of your name from this list.
Scopes/Subjects of Examination: A test designed to evaluate knowledge, skills, and/or abilities in the following areas.
Advising and interacting with others: These questions test for the ability to interact with other people in order to gather and present information and to provide assistance and advice in a courteous and professional manner.
Preparing written material: These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences, followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
Public personnel administration (PAP): These questions test for knowledge of the principles and practices used in applying New York State, federal, and local laws, rules, and policies to situations encountered in planning and executing the personnel functions in a government agency. Questions may cover such areas as recruitment, selection, and placement; position classification; performance evaluation; and employee relations.
Understanding and interpreting written material based on laws, policies, and procedures relating to health insurance and other employee benefits: These questions test the ability to read, interpret, and apply these laws, policies, and procedures. You will be provided with brief reading selections, each followed by one or more questions. All information needed to answer the questions is contained in the reading selections. No prior knowledge is required.
Test Guide: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
The Central Library of Rochester and Monroe County MAY have exam-related material, as well as, other branches. (i.e., CSEA Exam Preparation booklets)
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
The Central Library of Rochester and Monroe County MAY have exam-related material, as well as, other branches. (i.e., CSEA Exam Preparation booklets)
#J-18808-Ljbffr
Initiates and monitors transactions for conformance with established policies and procedures in specified areas of human resource management (for example, but not limited to, Administration, Benefits, Civil Service, Staffing , Labor Relations, Training, Health & Safety, etc;)
Applies and interprets policies and procedures in personnel actions and activities, under the guidance of the specialty area supervisor;
Consults with others internally and externally to resolve issues in personnel specialty areas;
Collects, compiles, and analyzes information and data about program activities, researches personnel actions, and program or procedural changes, and identifies alternatives and makes recommendations;
Responds to inquiries, within specialty area guidelines, regarding policies, procedures, compliance, reporting, etc;
Writes standard correspondence and documentation related to specialty area personnel activities, and drafts material related to non-routine matters;
Prepares reports and analyzes trends for specialty area;
Maintains a variety of reports, and updates databases;
Coordinates specialty area events, as needed.
High School Diploma or Equivalent, PLUS either A, B, or C: A.Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Risk Management or related field AND six (6) months experience in a human resource function which primarily involved all of the following: client interaction and evaluation for compliance within a human resource specialty area which involved application of human resource policies, rules, or regulations;
OR
B.Associate’s degree in any field and one (1) year of experience as described in Section A;
OR
C.Two (2) years of experience as described in Section A.
*Candidates who expect to receive this degree or diploma by August 1, 2026, may participate in the examination. If successful on the examination, you will not be certified for appointment until you have submitted proof of completion of the requirements to the City of Rochester Examination Administration Unit. Proof must be submitted no later than 2 (two) months after the completion of your degree or diploma; failure to do so will result in the removal of your name from this list.
Scopes/Subjects of Examination: A test designed to evaluate knowledge, skills, and/or abilities in the following areas.
Advising and interacting with others: These questions test for the ability to interact with other people in order to gather and present information and to provide assistance and advice in a courteous and professional manner.
Preparing written material: These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences, followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
Public personnel administration (PAP): These questions test for knowledge of the principles and practices used in applying New York State, federal, and local laws, rules, and policies to situations encountered in planning and executing the personnel functions in a government agency. Questions may cover such areas as recruitment, selection, and placement; position classification; performance evaluation; and employee relations.
Understanding and interpreting written material based on laws, policies, and procedures relating to health insurance and other employee benefits: These questions test the ability to read, interpret, and apply these laws, policies, and procedures. You will be provided with brief reading selections, each followed by one or more questions. All information needed to answer the questions is contained in the reading selections. No prior knowledge is required.
Test Guide: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
The Central Library of Rochester and Monroe County MAY have exam-related material, as well as, other branches. (i.e., CSEA Exam Preparation booklets)
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
The Central Library of Rochester and Monroe County MAY have exam-related material, as well as, other branches. (i.e., CSEA Exam Preparation booklets)
#J-18808-Ljbffr