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GAT Airline Ground Support

Operations Agent

GAT Airline Ground Support, Richmond, Virginia, United States, 23214

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Operations Agent Job Summary Operations Agent

provides legendary Customer Service by assuring the weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on‑time performance.

Responsibilities

Arranges for fueling of aircraft as required

Advises Dispatch, FLIFO, and Stations of flight departures/arrivals

Prepares weight and balance forms

Closes out flights; files and maintains accurate flight papers

Prepares dispatch release forms and collects weather reports from OTIS for the crew

Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for customers, and special emergency cleaning

Operates boarding bridge, coordinates boarding and deplaning customers

Works with Gate Agents in expediting the check‑in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts

Handles Station AMS and radio communications traffic

Handles dispatch release forms and collects weather reports from the informational system for crewmembers and keeps all Station Team members apprised of flight and weather information

Responsible for ground security and assuring operations follow security procedures

Must be able to communicate information and instructions verbally or via radio equipment

Other duties as assigned

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Airlines and Aviation

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