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Wearegat

Operations Agent

Wearegat, Richmond, Virginia, United States, 23214

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VARIC - WN, 1 Richard E. Byrd Terminal Dr, Richmond, Virginia, United States of America Job Description Operations Agent

Job Summary:

An Operations Agent provides legendary Customer Service by assuring the weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

Responsibilities

Arranges for fueling of aircraft as required

Advises Dispatch, FLIFO, and Stations of flight departures/arrivals

Prepares weight and balance forms

Closes out flights; files and maintains accurate flight papers

Prepares dispatch release forms and collects weather reports from OTIS for the Crew

Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers, and special emergency cleaning

Operates boarding bridge, coordinates boarding and deplaning Customers

Works with Gate Agents in expediting the check-in process collects boarding passes and/or electronic boarding data, and verifies boarding counts

Handles Station AMS and radio communications traffic

Prepares dispatch release forms and collects weather reports from the informational system for Crewmembers and keeps all Station Team members apprised of flight and weather information

Responsible for ground security and assuring operations follow security procedures

Must be able to communicate information and instructions verbally or via radio equipment

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