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Xerox

Reprographics Operator (1st shift) - Manhattan, NY

Xerox, New York, New York, us, 10261

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Reprographics Operator (1st shift) - Manhattan, NY Join to apply for the

Reprographics Operator (1st shift) - Manhattan, NY

role at

Xerox

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.

Job Summary The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.

1st Shift Hours

8:00 AM to 4:30 PM Sunday to Thursday; Friday‑Saturday Off

Primary Responsibilities

Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.

Perform scanning and some large format print.

Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).

Maintain accurate logs and documentation for billing, meter reads, and production jobs.

Ensure compliance with Service Level Agreements (SLAs) and promptly elevate issues.

Monitor supply inventory and perform replenishment as needed.

Deliver excellent customer service and act as a key daily contact for client interactions.

Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.

Skills and Qualifications

Strong interpersonal and communication skills.

Ability to multitask and manage priorities in a fast‑paced environment.

Functional knowledge of Microsoft Office (Word, Excel, Outlook).

High attention to detail and organization.

Ability to work independently and problem‑solve operational issues.

Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).

Education and Experience

High School Diploma or equivalent required.

1+ year of experience in customer service or operations support preferred.

Training on Xerox systems and equipment will be provided.

What We Offer

Competitive compensation (hourly compensation and applicable overtime)

Comprehensive benefits offerings (including medical, dental, vision, life insurance)

Retirement Plan – 401(k)

Paid holidays, personal choice days, and paid time off

A culture that offers flexibility and a healthy work life balance

How We Set You Up for Success

Hands‑on training of Xerox equipment and all aspects of the delivery driver / installation specialist role and responsibilities

Job shadowing to thoroughly prepare you to make deliveries and perform installations independently

Ongoing career development training

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

Software Development

Retail Office Equipment

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