Xerox
Overview
General Information
City Manhattan
State/Province New York
Country United States
Department DELIVERY_ACCOUNT_OPERATIONS
Date Tuesday, January 6, 2026
Working time Full-time
Ref# 20036958
Job Level Individual Contributor
Job Type Experienced
Job Field DELIVERY_ACCOUNT_OPERATIONS
Seniority Level Entry Level
Currency USD - United States - US
Annual Base Salary Minimum 29,760
Annual Base Salary Maximum 59,520
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits; to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Job Summary The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.
1st Shift
8:00 AM to 4:30 PM Sunday to Thursday; Friday-Saturday Off
Primary Responsibilities
Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
Perform scanning and some large format print.
Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
Maintain accurate logs and documentation for billing, meter reads, and production jobs.
Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues.
Monitor supply inventory and perform replenishment as needed.
Deliver excellent customer service and act as a key daily contact for client interactions.
Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.
Skills and Qualifications
Strong interpersonal and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.
Functional knowledge of Microsoft Office (Word, Excel, Outlook).
High attention to detail and organization.
Ability to work independently and problem-solve operational issues.
Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).
Education and Experience
High School Diploma or equivalent required.
1+ year of experience in customer service or operations support preferred.
Training on Xerox systems and equipment will be provided.
What We Offer
Competitive compensation (hourly compensation and applicable overtime)
Comprehensive benefits offerings (including medical, dental, vision, life insurance)
Retirement Plan – 401k
Paid holidays, personal choice days, and paid time off
A culture that offers flexibility and a healthy work life balance
How We Set You Up for Success
Hands-on training of Xerox equipment and all aspects of the delivery driver / installation specialist role and responsibilities
Job shadowing to thoroughly prepare you to make deliveries and perform installations independently
Ongoing career development training
With Our Technology, Build Your Future at Xerox. Apply Now!
#LI-DS1
#LI-ONSITE
#J-18808-Ljbffr
City Manhattan
State/Province New York
Country United States
Department DELIVERY_ACCOUNT_OPERATIONS
Date Tuesday, January 6, 2026
Working time Full-time
Ref# 20036958
Job Level Individual Contributor
Job Type Experienced
Job Field DELIVERY_ACCOUNT_OPERATIONS
Seniority Level Entry Level
Currency USD - United States - US
Annual Base Salary Minimum 29,760
Annual Base Salary Maximum 59,520
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits; to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Job Summary The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.
1st Shift
8:00 AM to 4:30 PM Sunday to Thursday; Friday-Saturday Off
Primary Responsibilities
Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
Perform scanning and some large format print.
Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
Maintain accurate logs and documentation for billing, meter reads, and production jobs.
Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues.
Monitor supply inventory and perform replenishment as needed.
Deliver excellent customer service and act as a key daily contact for client interactions.
Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.
Skills and Qualifications
Strong interpersonal and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.
Functional knowledge of Microsoft Office (Word, Excel, Outlook).
High attention to detail and organization.
Ability to work independently and problem-solve operational issues.
Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).
Education and Experience
High School Diploma or equivalent required.
1+ year of experience in customer service or operations support preferred.
Training on Xerox systems and equipment will be provided.
What We Offer
Competitive compensation (hourly compensation and applicable overtime)
Comprehensive benefits offerings (including medical, dental, vision, life insurance)
Retirement Plan – 401k
Paid holidays, personal choice days, and paid time off
A culture that offers flexibility and a healthy work life balance
How We Set You Up for Success
Hands-on training of Xerox equipment and all aspects of the delivery driver / installation specialist role and responsibilities
Job shadowing to thoroughly prepare you to make deliveries and perform installations independently
Ongoing career development training
With Our Technology, Build Your Future at Xerox. Apply Now!
#LI-DS1
#LI-ONSITE
#J-18808-Ljbffr