State of Iowa
Overview
The Iowa Judicial Branch, in Bremer County, seeks applicants for a Judicial Operations Clerk to perform clerical support and customer service for efficient court operations and the integrity of court records. This position will process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. It will provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions or copies. The position will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. It may occasionally support courtroom operations such as jury trials and proceedings. The successful candidate will learn and navigate court record-specific computer programs and technology, communicate professionally in person and on the phone with a variety of court users, and maintain keen attention to detail to ensure the accuracy and integrity of court records. Occasional travel to other counties within the judicial district may be required. Responsibilities
Provide customer service by responding to inquiries from the general public, attorneys, and court employees. Assist court users with resources, equipment, and services. Perform routine court operations paper and electronic documentation tasks, and filing in accordance with established procedures. Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy. Perform basic bookkeeping and accounting tasks, including cashier duties and processing. Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use. Provide office support such as maintaining organization, equipment, and supplies. Other duties as assigned. Knowledge, Skills, and Abilities
Familiarity with court operation support, record keeping, and filing. Basic computer database, software, and math skills. Ability to secure confidential data and maintain confidentiality. Ability to prioritize work and meet deadlines. Verbal and written communication skills. Attention to detail. Reliable transportation and the ability to travel. This is a non-merit position with the Iowa Judicial Branch.
Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise. The incumbent must meet the minimum requirements to qualify for the position. Qualifications
High school diploma (or high school equivalency diploma). One (1) year of experience in customer service. Education cannot be substituted for customer service experience. Additional Information
May be designated to give bond per Iowa Code §602.8101.3 Preferred Qualifications
Experience with court or legal process or terminology. Experience with accurate record keeping. Basic cashier or bookkeeping experience. Experience securing confidential information. The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).
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The Iowa Judicial Branch, in Bremer County, seeks applicants for a Judicial Operations Clerk to perform clerical support and customer service for efficient court operations and the integrity of court records. This position will process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. It will provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions or copies. The position will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. It may occasionally support courtroom operations such as jury trials and proceedings. The successful candidate will learn and navigate court record-specific computer programs and technology, communicate professionally in person and on the phone with a variety of court users, and maintain keen attention to detail to ensure the accuracy and integrity of court records. Occasional travel to other counties within the judicial district may be required. Responsibilities
Provide customer service by responding to inquiries from the general public, attorneys, and court employees. Assist court users with resources, equipment, and services. Perform routine court operations paper and electronic documentation tasks, and filing in accordance with established procedures. Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy. Perform basic bookkeeping and accounting tasks, including cashier duties and processing. Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use. Provide office support such as maintaining organization, equipment, and supplies. Other duties as assigned. Knowledge, Skills, and Abilities
Familiarity with court operation support, record keeping, and filing. Basic computer database, software, and math skills. Ability to secure confidential data and maintain confidentiality. Ability to prioritize work and meet deadlines. Verbal and written communication skills. Attention to detail. Reliable transportation and the ability to travel. This is a non-merit position with the Iowa Judicial Branch.
Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise. The incumbent must meet the minimum requirements to qualify for the position. Qualifications
High school diploma (or high school equivalency diploma). One (1) year of experience in customer service. Education cannot be substituted for customer service experience. Additional Information
May be designated to give bond per Iowa Code §602.8101.3 Preferred Qualifications
Experience with court or legal process or terminology. Experience with accurate record keeping. Basic cashier or bookkeeping experience. Experience securing confidential information. The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).
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