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Crossroads Talent Solutions, LLC

Program Support Services - Junior

Crossroads Talent Solutions, LLC, Virginia, Minnesota, United States, 55792

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Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.

**Contingent Upon Award**

Program Support Services – Junior Location:

U.S. Coast Guard Headquarters, Washington, DC Employment Type:

Full-Time Clearance Requirement:

Tier 1 background investigation (HSPD-12 / CAC eligible)

Position Overview The Junior Program Support Services Specialist provides administrative and operational support for the Third-Party Liability (TPL) Program within the Medical Accounts Receivable function. This role focuses on case development, data collection, correspondence, and coordination related to tort claims and medical cost recovery.

Key Responsibilities

Review and analyze medical admission, injury, and disposition reports from CHCSII/IHiS, TRICARE contractors, DoD, and USCG facilities

Compile and validate medical and accident data related to motor vehicle accidents and personal injuries

Interview beneficiaries and obtain insurance, accident, and legal information

Prepare and maintain tort case files and supporting documentation

Explain TPL statutes, regulations, and processes to beneficiaries and insurance representatives

Assist beneficiaries with completing required forms and documentation

Draft correspondence and respond to requests from attorneys, legal offices, and government agencies

Prepare FMCRA liens and billing documentation (including UB-92 forms)

Enter and track cases in government-approved systems

Maintain case files, manage incoming mail/faxes, and scan and route correspondence

Perform data entry and task tracking using Microsoft Access and Outlook

Collaborate effectively with team members and apply critical thinking to problem solving

Required Qualifications

Associate degree from an accredited college or university

Minimum of four (4) years of experience in a general office or administrative setting

Strong written and verbal communication skills

Proficiency with Microsoft Office applications

Ability to handle sensitive and confidential information with discretion

Benefits

Medical/Dental/Vision Benefits Offered

401k

Life Insurance plans

Employee Health and Wellness program

PTO/Holiday Pay

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled

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