Crossroads Talent Solutions, LLC
Program Support Services - Senior
Crossroads Talent Solutions, LLC, Virginia, Minnesota, United States, 55792
Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.
Contingent Upon Award*
Program Support Services – Senior Location:
U.S. Coast Guard Headquarters, Washington, DC Employment Type:
Full-Time Clearance Requirement:
Tier 1 background investigation (HSPD-12 / CAC eligible)
Position Overview The Senior Program Support Services Specialist performs all duties of the Junior role while providing leadership, oversight, and quality assurance for program operations. This position supports process improvement, staff development, and reporting functions and works closely with the Program Manager to ensure mission success.
Key Responsibilities
Perform all duties outlined for the Program Support Services – Junior role
Provide day-to-day guidance and supervision to junior staff
Conduct quality assurance reviews to ensure accuracy, completeness, and compliance
Generate, validate, and distribute internal program reports
Support onboarding and training of new team members
Identify operational challenges and recommend process improvements
Collaborate with the Program Manager to develop strategies for efficiency and compliance
Participate in regular meetings to discuss workload, performance, and enhancements
Required Qualifications
Associate degree from an accredited college or university
Minimum of eight (8) years of experience in a general office setting
Prior supervisory or lead experience required
Strong analytical, organizational, and leadership skills
Ability to mentor staff and maintain high quality standards
Benefits
Medical/Dental/Vision Benefits Offered
401k
Life Insurance plans
Employee Health and Wellness program
PTO/Holiday Pay
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled
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Contingent Upon Award*
Program Support Services – Senior Location:
U.S. Coast Guard Headquarters, Washington, DC Employment Type:
Full-Time Clearance Requirement:
Tier 1 background investigation (HSPD-12 / CAC eligible)
Position Overview The Senior Program Support Services Specialist performs all duties of the Junior role while providing leadership, oversight, and quality assurance for program operations. This position supports process improvement, staff development, and reporting functions and works closely with the Program Manager to ensure mission success.
Key Responsibilities
Perform all duties outlined for the Program Support Services – Junior role
Provide day-to-day guidance and supervision to junior staff
Conduct quality assurance reviews to ensure accuracy, completeness, and compliance
Generate, validate, and distribute internal program reports
Support onboarding and training of new team members
Identify operational challenges and recommend process improvements
Collaborate with the Program Manager to develop strategies for efficiency and compliance
Participate in regular meetings to discuss workload, performance, and enhancements
Required Qualifications
Associate degree from an accredited college or university
Minimum of eight (8) years of experience in a general office setting
Prior supervisory or lead experience required
Strong analytical, organizational, and leadership skills
Ability to mentor staff and maintain high quality standards
Benefits
Medical/Dental/Vision Benefits Offered
401k
Life Insurance plans
Employee Health and Wellness program
PTO/Holiday Pay
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled
#J-18808-Ljbffr